Experience

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  Division of Child Protection and Permenacy

  • Family Service Specialist

    • May 2017 - Present

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  Hilton Short Hills

  • United States
  • Hospitality
  • 1 - 100 Employee

  • Events Coordinator

    • Jan 2016 - May 2017

    •Coordinate and executes room only groups for sports groups, pharmaceuticals groups, financial groups, and health groups.•Assist events department with the corporate resume pack for weekly distribution•Meet and greet onsite contacts during group arrivals and attend Pre- con meetings•Manages routing of charges for all corporate and sports groups•Billing related groups and meals vouchers to rooms only groups•Handle all pharmaceutical and health group communication and arrival with discretion•Banquet event orders for catering and events

  • Sales Coordinator

    • May 2015 - Jan 2016

    •Coordinate all off premise social room blocks including room block management, cutoffs, resumes, resume meetings, food and beverage coordination•Support business sales manager with room blocking, reservation requests and company of the month initiatives •Support director of sales with eCommerce and marketing projects •Support the general manager with various projects and assignments•Scheduling and payroll submission for the department

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  Hilton Shorthills

  • Hilton Short Hills

  • Front office supervisor

    • Aug 2012 - May 2016
    • Hilton Short Hills

    •Oversee Guest service, Front office and Night audit operations•Monitor and assist concierge desk•Execute standards and management daily goals with leadership, training, efficiency and motivation•Monitor satisfaction and loyalty tracking and implement plans for improvement•Assist sales team with social and corporate rooming list, key packets, amenity request and VIP guest•Represent Front Office in pre con meetings anticipating and executing the needs of the incoming group•Organize arrival pre- registration and pre- shifts report for the hotel•Lead and assist with all emergency evacuation procedures•Interview candidates for open positions within the front office department

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  Eforea spa at the Hilton Short Hills

  • Hilton Short Hills

  • Spa concierge

    • Oct 2010 - Aug 2012
    • Hilton Short Hills

    •Creating and displaying a relaxing environment for all guest•Greet and direct guest•Schedule reservations•Product sales•Managing daily sales •Night audit of daily sales