Bio
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Rhiannon M. is a seasoned healthcare IT professional with 20+ years of experience in managing health plan systems, Epic Core Admin, and technical project management. She holds a Bachelor of Science in Management from University of Phoenix and various certifications in project management, Scrum, and Epic security. Currently, she serves as Director of Integrations & Process Improvement at Palm Medical Centers.
Credentials
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Project Management Professional (PMP)
Project Management InstituteAug, 2023- Apr, 2026 -
Scrum Fundamentals Certified (SFC)
SCRUMstudy - Accreditation Body for Scrum and AgileAug, 2023- Apr, 2026 -
Epic Security
EpicMay, 2023- Apr, 2026 -
EPIC Tapestry: Claims and Contracts Administration
EpicAug, 2020- Apr, 2026 -
EPIC Tapestry: CRM Administration
EpicAug, 2020- Apr, 2026 -
EPIC Tapestry: Eligibility and Enrollment Administration
EpicAug, 2020- Apr, 2026 -
Nextgen EHR NCP
-Jan, 2012- Apr, 2026 -
Allscripts Enterprise EMR v11 Basic Functionality
-Jan, 2008- Apr, 2026 -
Allscripts Enterprise EMR v11 Clinical Preparation
-Jan, 2008- Apr, 2026 -
Allscripts Enterprise EMR v11 system admin
-Jan, 2008- Apr, 2026
Experience
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Director of Integrations & Process Improvement
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Jan 2024 - Present
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Sr. Manager of Health Plan Systems PGT
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Feb 2023 - May 2023
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Manager, Health Plan EPIC Core Admin
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Aug 2022 - Feb 2023
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Senior Technical Project-Program Manager
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May 2022 - Aug 2022
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Manager, Health Plan EPIC Core Admin
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Jun 2020 - May 2022
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Manager, Health Plan Applications
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Jan 2020 - Jun 2020
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Director, IR (Integration of NTSP to UT Southwestern)
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Sep 2019 - Dec 2019
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Director of Application Support
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Aug 2018 - Aug 2019
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Application Support Manager
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Jan 2015 - Aug 2018
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Implementation and Training Specialist I/II
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May 2009 - Jan 2015
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Help Desk
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Apr 2008 - May 2009
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Passion Horse Rescue
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Joshua, Texas
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Volunteer
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Feb 2007 - Jan 2008
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Joshua, Texas
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Project Coordinator
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Oct 2001 - Feb 2007
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Education
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2007 - 2010University of Phoenix
Bachelor of Science in Management, Business Administration and Management, General -
1996 - 2000Rancho Bernardo High School
Diploma
Suggested Services
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Industry Focus. “Healthcare and Medical Services.”
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References
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