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Bio

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Reynaldo 'gino' Pulido is a seasoned professional with 11 years of experience in customer service, sales, marketing, and management. He has worked in various roles, including Web Support Specialist, Account Executive, Customer Service, and Department Lead. Pulido holds a High School Diploma and an Electronics Technician certification from Lake Washington Technical College.

Experience

  • Avvo
    • Greater Seattle Area
    • Web Support Specialist
      • Mar 2015 - Present
      • Greater Seattle Area

      Internal and external client support for the Avvo website product, designing, content editing, image manipulation, html, css, and ongoing website maintenance.

  • Nexo LLC
    • Greater Seattle Area
    • Owner
      • Feb 2015 - Present
      • Greater Seattle Area

      Lead Generation, Account Management, Customer Service, Fundraising and Consulting.DBA Solenexus, Fashion, Sales, Marketing. DBA Rgautomotive, Primarily Building cars for Street and Race Applications.

  • SocialMilli.com
    • Greater Seattle Area
    • Lead Generator
      • Jan 2014 - Present
      • Greater Seattle Area

      Part time, Cold calling, CRM, inside sales, lead generation, appointment setting and account management.

    • Intern
      • Jun 2013 - Present

      Part time, shop duties, fabrication, security, sales and marketing.

  • Avvo
    • Greater Seattle Area
    • Account Executive
      • Jun 2014 - Dec 2014
      • Greater Seattle Area

      Digital Advertising Sales, Lead Generation, CRM, Customer Service, Account Management, And Cold Calling.

  • Atgstores.com
    • Kirkland, Washington
    • Lowe's US and Canada CS
      • Aug 2013 - Jun 2014
      • Kirkland, Washington

      Customer Service, Sales, Account Management, Retention, Payment Processing and Order Fulfillment.

  • Premera Blue Cross
    • Mountlake Terrace, Washington
    • FEP Customer Service
      • Mar 2007 - Mar 2008
      • Mountlake Terrace, Washington

      Federal Employee Program Customer Service, HIPAA compliance, inbound customer support, billing, insurance adjustments, retention, coding, account management, CRM, training and coaching.

  • Trendwest Resorts
    • Redmond, Washington
    • Loan Servicing Department Lead
      • Feb 2003 - Feb 2007
      • Redmond, Washington

      Department Lead, Escalations, Customer Service, Retention, Training, Coaching, Lean Six Sigma Quality Control Processing, Special Project Coordinator and Management.

Education

  • 2014 - 2017
    Lake Washington Technical College
    Human Resources, Electronics, and Automotive, Electronics Technician, Telecommunications
  • 1993 - 1997
    O'Dea High School
    High School Diploma, College Prep, College Prep
  • Edmonds Community College

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Customer Service”

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