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RP

Renu Radhakrishna Pillai

Business Analyst at BSH UK & Ireland
Intro Book
Renu Radhakrishna Pillai, a seasoned Business Analyst with 4 years of experience at BSH UK & Ireland, and 4 years at Milton Keynes Council, leading projects at Wipro Technologies/Cardinal Health and Syntel Ltd/American Express, holds a Bachelor's degree in Computer Science from Cochin University of Science and Technology and a Programming for Data Science certification from University of Oxford.
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Location
Milton Keynes, England, United Kingdom, GB
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Credentials

  • Foundation certificate in Business Analysis
    British Computer Society
    Jan, 2013
    - Apr, 2026
  • ISTQB-ISEB Certified Tester Foundation Level (CTFL)
    British Computer Society
    Jan, 2013
    - Apr, 2026
  • ITIL Foundation Certificate in IT Service management
    British Computer Society
    Jan, 2013
    - Apr, 2026

Experience

  • BSH UK & Ireland
    • Business Analyst
      • Mar 2020 - Present

  • Milton Keynes Council
    • Milton Keynes, United Kingdom
    • Business Analyst
      • Dec 2013 - Mar 2018
      • Milton Keynes, United Kingdom

      Part of the prestigious Public Access project for digitising the council services and supporting the contact centre staff and council services to deliver customer needs.Data analysis and reports creation for corporate management team using Microsoft Reporting Services (SSRS).

  • Wipro Technologies/Cardinal Health
    • Project lead - CardinalHealth
      • 2007 - 2011

      Project lead for AS/400 Application Maintenance and Support team (PRMS ERP).

    • Transition Analyst- Johnson Diversey
      • Feb 2007 - Nov 2007

      Completed end to end transition for the AS/400 application which acted as a communication platform between SAP and warehouses\logistics. Created System Maintenance Technical document, provided smooth application support during secondary and primary shadow phase.

  • Syntel Ltd/American Express
    • Tech Lead
      • 2003 - 2007

      Worked on enhancements to Amex GPP Prepaid Cards platform.

Education

  • 1999 - 2003
    Cochin University of Science and Technology
    Bachelor's degree, Computer Science
  • 2018 - 2018
    University of Oxford, Department for Continuing Education
    Programming for Data Science

Suggested Services

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Industry Focus. “Manufacturing”

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