Experience

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  Advocate Aurora Health

  • Greater Chicago Area

  • Director of Imaging Services

    • 2004 - Present
    • Greater Chicago Area

    Direct, coordinate, plan and manage all operational activities, administrativefunctions, physician relations and employees for Diagnostic Radiology, MRI, CT, Ultrasound, Vascular lab, Nuclear Medicine and PET.CT for inpatient and outpatient services.• Direct and oversee resources including capital, expense budgets, FTEs, space and time to effectively meet hospital and system goals and objectives.• Develop and implement policies/procedures and standards which follow quality management and accrediting organizations including IDPH, CDC, OSHA, IEMA and ANCC as well as other regulatory agencies and guidelines.• Identify, evaluate and plan for new and emerging technologies.• Develop and implement operating and capital budgets for the Illinois Region.• Establish goals to enhance imaging revenue; reduce operating expenses and improve productivity.• Establish and drive measurable improvements in service delivery for assigned sites of care.• Develop and manage the compilation of statistical data for current and future operations.• Successfully collaborate with service line programs to ensure imaging services align with program initiatives.• Facilitate clinical integration to ensure physicians and hospitals collaborate to provide timely effective, efficient and safe care.• Develop and implement policies, procedures and standards that follow quality management guidelines.• Successfully manage and monitor contract performance and compliance for Radiologist professional service agreement.• Manage the standardization of equipment and protocols to increase operational efficiencies.

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  Advocate Lutheran General Hospital

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Director of Imaging Services Lutheran General Hospital

    • 2004 - 2021

    Responsible for the organization, direction and planning regarding administrative, fiscal and clinical activities for multiple hospital departments, including Diagnostic Radiology, Ultrasound, Interventional Radiology, Radiology Nursing, Pediatric Radiology, CT, MRI, Breast Cancer Center, Radiation Oncology, Cyberknife, Medical Physics, Radiation Safety, Nuclear Medicine, Pet/CT, Neuroscience and Sleep Lab.• Lead and direct managers in overseeing their respective areas while maintaining effective fiscal management, human resources, capital and supply acquisitions as well as goals of short/long term plans.• Collaborate with patient satisfaction/customer relations programs in order to review patient feedback and enact improvements.• Work in concert with the Chairman of Radiology (MD) as well as respective section medical directors in regard to department planning, problem resolution, capital planning and strategic planning.• Manage and direct various clinical, diagnostic and therapeutic services.• Design and implement strategic and hospital capital budgets in order to ensure ongoing equipment replacement occurs, assessment of new technology and development of a master capital plan.• Maintain a professional environment conducive to continuous learning for staff and managers.• Ensure fiscal performance complies with organizational expectations. Achievements:• Increased patient satisfaction/customer relations scores into the 90th percentile.• Developed, coordinated and implemented Lutheran General Hospital’s first MRI department as well as the implementation of the High Risk Breast Center Cancer Clinic and the design of the LGH Multi-Disciplinary Head & Neck Clinic.• Oversaw a dynamic partnership with Women’s Health Specialist and Advocate Business Development that acquired 100% of their contracted services for the facilitation of radiology interpretation of screening mammograms, biopsies and diagnostic imaging.

  • Director of Imaging Services Lutheran General Hospital (Continued)

    • 2004 - 2021

    Achievements:(Continued)• Worked as a member of the System Physics Optimization Team in order to centralize Medical Physics with the goal of improving patient care and staffing effectiveness while reducing agency usage and maximizing economies of scale for corporate purchasing.• Managed Capital equipment expenditures for both Imaging Services and Radiation Oncology .• Served as a key member in the development, implementation and operationalizing of Illinois Cyberknife.• Directed oversight of Hologic clinical trials; FDA approval obtained in 2013 with the Caldwell Breast Center, making it the fifth site in the US with Tomosynthesis (Digital Breast Tomography).• Responsible for leading LGH in attaining NAPBC certification in 2010 as well as recertification in 2013.• Led LGH to receive recognition from the ACR Center of Excellence and the BreastImaging Center of Excellence.• Received ACR accreditation for all Imaging modalities.• Awarded American College of Radiology Diagnostic Imaging Center ofExcellence designation in 2015, making LGH the first in the Midwest to receive thisaward.• Earned the American College of Radiology designation for CT Lung Cancer Screening(first in Illinois to receive this honor).• Incorporated staff huddles, AIDET and waiting room rounding in order to improve out-patient satisfaction scores while serving as the Executive Sponsor for the Out-Patient Satisfaction Team.• Drove the objective of addressing the needs of identified patient populations through evaluation of existing programs and services as well as by identifying deficiencies and opportunities to develop new services.• Co-leader of a system-wide team that developed and implemented the BOEs.• Received Studer Excellence Patient Achievement award recipient (2013).• Led the research team that led to the Governor of Illinois to sign into law insurance coverage for 3D Mammography.

  • Manager of Human Resources

    • 2000 - 2004

    Responsible for managing the daily operations of the HR department; key member of human resources and leadership teams. Served as a resource to employees and management regarding human resource practices including employee benefits, workers’ compensation, personnel records, policies/procedures and employee relations.

  • Human Resource Specialist

    • 1999 - 2000

    Oversaw the daily human resource functions and ensured that policies were effectively and correctly implemented. Responsibilities included compilation of reports and statistics for management. Managed administration duties including communicating education information to employees, claims resolution and enrollment/change reporting. Utilized various communications methods to ensure compliance with federal, state and local laws/regulations.

  • Manager of Radiology Records & Reception

    • 1995 - 1999

    Managed and directed a staff of 39 as well as three sub-departments. Responsible for the hiring, training and annual evaluation of staff. Maintained accurate and complete logs of all request for records as well as all operations of film library, reception and transcription departments. Enacted new policies, procedures and standards ensuring compliance with state and federal regulations.

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  Advocate Illinois Masonic Medical Center

  • Chicago Illinois

  • Multisite Director of Imaging Services

    • 2018 - 2019
    • Chicago Illinois

    Provided leadership and mentored Imaging Modality leaders. Successfully revised policies and procedures in accordance with all State of Illinois and Federal regulations.• Inaugurated and managed a quality assurance program for technologists for improved imaging services.• Developed and implemented a staff communication system that ensured proper implementation of patient care.• Successfully established collaborative working relationships with other hospital departments.• Implemented a cross-training program for CT and MRI technologists for increased efficiencies.• Restructured and implemented imaging hours of operation for improved internal and external customers.• Led and managed the equipment evaluation team.• Received increased capital funds to add a second IR suite, MRI, Spect CT and Diagnostic Xray.• Expanded outpatient services; realigned staff hours to meet organizational business needs.

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  Holy Family Medical Center

  • Des Plaines, Illinois

  • Financial Representative

    • 1998 - 1999
    • Des Plaines, Illinois

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  RAVINIA MEDICAL ASSOCIATES

  • Highland Park, Illinois

  • Supervisor

    • 1980 - 1988
    • Highland Park, Illinois

    Oversaw daily operations of a nine-doctor practice serving over 20,000 patients. Responsible for the handling of all PPO and HMO referrals as well as serving as a resource for patients and insurance companies.