Experience

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  City of Crystal Lake

  • Crystal Lake, Illinois, United States

  • Police Records Assistant

    • Feb 2020 - Present
    • Crystal Lake, Illinois, United States

    *Coordinate and process FOIA requests*Review and approve reports*Assist public with non-emergency issues in person and by telephone

• 

  City of Des Plaines

  • United States
  • Government Administration
  • 200 - 300 Employee

  • Human Resources Specialist

    • Jul 2019 - Feb 2020

    *Responsible for maintenance, entry and accrual information into HRIS/Financial Software*Implementation of processes/procedures in payroll, employee on-boarding and open enrollment*Administers and responds to inquires on employee benefits

  • Police Records Clerk-Police Department

    • Jun 2007 - Jul 2019

    *Coordinated bi-weekly payroll*Recorded attendance and made payroll entries for 100+ employees*Reconciled and submitted reimbursements with other governmental agencies*Collaborates and works with city departments to meet goals and deadlines*Supports the records department in general duties, supply ordering, special projects, and records retention and disposal efforts.HIGHLIGHTS--Created, developed, and coordinated the Crossing Guard Program, 2007 – 2013.--Entered parking tickets and managed accounts. Coordinated vehicle immobilization paperwork and Administrative Hearings.--Developed training materials, forms, and brochures for City employees.

  • Management Analyst-City Manager’s Office

    • Apr 2007 - Jun 2007

    *Organized the City website calendar, the Community Cable bulletin board, and the email account needs.*Updated and coordinated the website information*Responded to inquiries and department requests.HIGHLIGHTS--Created and designed informational cable slides.

  • Special Census Project Manager-City Manager’s Office

    • Dec 2006 - Apr 2007

    *Coordinated necessary preparatory, count-specific and follow-up obligations as required by US Census Bureau, including organizing census-related employee recruitment and public outreach efforts and activities *Promoted public awareness and developed outreach publicationsHIGHLIGHTS--Acted as the primary liaison for US Census representatives, site areas, and census employees.

• 

  City of Des Plaines

  • DES PLAINES, IL

  • Consumer Protection Coordinator-City Manager’s Office

    • Apr 2004 - Jun 2006
    • DES PLAINES, IL

    *Supported the City Manager’s Office as staff liaison with the Consumer Protection Commission*Wrote reports*Mediated complaints*Investigated consumer fraudHIGHLIGHTS--Coordinated the “Comment Card” program and the “Alternative Dispute Resolution” program.

• 

  Village of Buffalo Grove

  • BUFFALO GROVE, IL

  • Desk Officer-Police Department

    • 2003 - 2004
    • BUFFALO GROVE, IL

    *Managed the police desk*Wrote reports*Answered multi-line phone systems*Operated police radio*Completed data entry and maintained logs HIGHLIGHTS--Utilized LEADS and CAD computer systems.

• 

  Village of Mount Prospect

  • MT PROSPECT, IL

  • Community Service Officer-Police Department

    • 1988 - 1993
    • MT PROSPECT, IL

    *Managed police desk*Wrote reports*Answered multi-line telephone system*Trained and evaluated new employees*Updated manuals*Wrote citations*Collected parking meter money and made bank deposits*Collect mail and made post office runsHIGHLIGHTS--Trained new Community Service Officers