Experience

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  The Village Company

  • Eden Prairie, MN

  • Administrative Office Manager

    • Apr 2012 - Present
    • Eden Prairie, MN

    Answer company phone calls and assist or direct callerDevelop and maintain consumer engagement process that handles complaints, comments and inquiries in an efficient and effective mannerGreet guests and visitorsOrder office and kitchen supplies and ensure that office equipment (printers, postal machine, phones, conference) are functioning to improve office efficiencyDistribution of postal mail and small packagesManage company events and celebrationsSchedule courier service and shipping of all small packages including international shipments and documentationMaintain sufficient product inventory to fulfill all sales and marketing requests and for internal referenceManage sales and marketing price lists, distribution grids, product deal sheets and content for websites and social mediaCoordinate, schedule and manage assembly projects with third party vendorAssist Marketing Creative team in producing mock ups of conceptual new products to retailManage Amazon.com fulfillment including inventory control, order entering, sales reporting and handling discrepancies

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  Kwik Trip, Inc.

  • Chaska, MN

  • Guest service Coworker

    • Jul 2011 - Present
    • Chaska, MN

    Provide exceptional customer service to guestsSuggestive selling to increase company profitTraining/mentoring of new coworkersAccurate sales transactions and balancing of respective registerEnsure adequate store appearance and supply

• 

  Westwood Community Church

  • Chanhassen, MN

  • Receptionist

    • Feb 2008 - Apr 2012
    • Chanhassen, MN

    Greet and assist guests and visitorsChurch Representative and first point of contact in person and by phone. Answer incoming phone calls and assist or directSchedule and manage hospitality team for Saturday night worship serviceAssist with Fellowship One software check in of volunteers and groupsCompilation of reports for operations and finance departmentDistribute food and gas vouchers to community members with needs

• 

  Colgate Palmolive

  • Chaska, MN

  • Logistics Team Leader

    • Aug 1988 - Apr 1996
    • Chaska, MN

    Provide leadership in the Logistics departmentCollaborate with purchasing department and production scheduler to ensure the timely and cost effective delivery of raw materials Allocate finished goods to customers and warehousesIdentified and contributed to generating $50K in yearly freight cost savings by rate negotiation and consolidationBuild relationships with freight carriers and negotiate favorable freight costs and monitored performance File freight claims for shortage and damages with follow up for payment and resolution