Experience

• 

  Town of Tillsonburg

  • Canada
  • Government Administration
  • 100 - 200 Employee

  • Director of Innovation & Strategic Initiatives

    • Apr 2023 - Present

    Responsible for the oversight, leadership and delivery of corporate-wide priorities and projects that contribute to the delivery of identified Council priorities, service delivery improvements and innovation, and special projects for the Corporation, as identified by the CAO.

  • Interim Director of Finance/Treasurer

    • Oct 2021 - Apr 2023

    - Implement a multi-year budget framework, consisting of a 10-year capital and a 4-year operating budget, informed by the asset management plan and aligned to the 10-year strategic plan.- Initiated a Revenue Study to evaluate options for diversifying the Town’s revenue sources, leading to Council support for increased user fees and a dedicated capital levy to achieve a sustainable level of investment in an infrastructure renewal program.- Implement process improvement, while building foundational elements of future policy and work plan alignment.

• 

  GovernmentFrameworks.com

  • Brantford, Ontario, Canada

  • Consultant, Local Government Framework

    • Dec 2019 - Oct 2021
    • Brantford, Ontario, Canada

    - Engaging municipalities to the opportunities of the Local Government Framework - a secure, cloud-based, customized platform that provides integrated management planning and reporting capabilities to track, monitor and report on strategic, business, master and operational plans.- The software and support solutions allow leaders complete visibility of their municipal activities in real time, promote aligned and transparent activity across the organization, increase engagement and accountability, demonstrate value-for-dollar and drive performance.

• 

  Perth County

  • Canada
  • Government Administration
  • 1 - 100 Employee

  • Chief Administrative Officer

    • May 2016 - Nov 2019

    - Initiated a series of consultations with area CAOs and councillors, to identify county-local issues and enhance relationships, resulting in the expansion of service agreements, the implementation of monthly meetings and the expansion of joint initiatives (website enhancement, legal services, public engagement, training, assessment base management, the development of a new County Official Plan to be more responsive to local needs, a joint service delivery review, and a joint renewal of our 5 strategic plans). - Engaged senior staff of the 2 separated municipalities in the County and finalized 10-years of negotiations on cost-shared services agreements. - Facilitated successful applications between the member and separated municipalities (7 total) for a combined $3 million grant for a joint undertaking of two 4-year pilot projects for inter-regional and intra-regional community transportation services.- Led/supported service excellence, customer focus, continuous improvement, key performance indicators, digital transformation and innovation. - Facilitated an update to the asset management plan to guide the 10-year capital budget, and Implemented a 2-year asset management roadmap to develop policies, procedures and enhance utilization of software. - Supported the development of a culture change team, focusing on initiatives such as a staff appreciation program, recruitment, orientation, performance management, policy reviews, and increased professional development.- Facilitated budget increases for leadership development, along with policy changes to develop a learning organization.- Initiated team building sessions with the senior management team, enhanced the frequency and format of the leadership team meetings, and initiated cascading communications. - Implemented a new strategic plan tracking, monitoring and reporting software.

  • Director of Corporate Services & Treasurer

    • Jun 2004 - May 2016

    - Reporting to the CAO and Council, responsible for the Divisions of Finance, Technology Services, Archives and Provincial Offences Administration, overseeing a staff of 18 direct and indirect reports (including contract lawyer and paralegal). - From 2004 to 2007, was also responsible for Human Resources, Facilities Management, and Deputy Clerk.- Led Divisions through alignment of business plans to the Strategic Plan, along with implementation of long-range budgeting tied to capital planning and comprehensive asset management planning, linked to 10-year capital and 3-year operating budgets.- Engaged with various Provincial ministries on concerns of partner municipalities, i.e. Finance Ministry and OMPF, Health Ministry and EMS funding, Ministry of Attorney General and POA matters, and have participated in the AMO/Ministry of Finance OMPF Working Group and Rural Sub-group.- Instituted new programs in support of other departments through inventory control, project and job costing, new budgeting and reporting tools, variance reporting, and continuously evaluating and moving toward more efficient processes, more effective financial controls and greater fiscal long-range planning. - Involved in negotiations with municipal partners re cost-shared services agreements and annexation agreements- Led labour negotiations, undertaken operational reviews, initiated self-audits (payroll, health & safety), increased support for staff professional development, and enhanced the budgeting and reporting tools to improve management’s decision making capabilities.- Introduced a corporate Intranet for improved communication and collaboration initiatives.- Was project lead for an organizational review, a compensation system review, and a benefits review. The result was an organizational restructuring, an increase of 4 middle management positions, the adoption of a new salary grid, and improved employee relations.

• 

  Municipality of Oliver Paipoonge

  • Murillo, ON

  • Assistant CAO and Community Development Officer

    • Jan 2002 - May 2004
    • Murillo, ON

    - Provided research reports and analysis for Chief Administrative Officer and Council. - Provided analysis of changes to the Municipal Act, 2001 and assisted management in the implementation of required policy and procedure amendments to meet legislative requirements. - Assisted with process reviews within departments, assessed operational procedures and evaluated alternative strategies.- Supported departments with all funding applications, with 7 applications submitted in 2002 for cumulative project costs of $1.4 million. Project submissions in 2004-5 at $7 million. - Assisted with all technological evaluations and implementations. Re-engineered the corporate network, resulting in a marked improvement in the overall staff and network efficiency.- Maintained municipal web portal, and instituted changes towards e-government solutions.- Administered a Windows NT4 & 2000 domain local area network (LAN), including software support and technical assistance to all internal users. - Implemented various economic initiatives with input from an Economic Development Committee and Business Improvement Associations. Oversaw a 40-acre expansion of an existing Industrial & Commercial Park, and developed a funding proposal for $500,000 of infrastructure development. - Assisted entrepreneurs and local firms with financial and business start-up information. Worked with prospective investors in providing market research and community profile information critical to investor decisions.- Led cooperative marketing initiatives with the main sectors of agriculture, forestry and tourism to maximize the municipality’s development potential. Completed development of a marketing video for the agricultural community, and successfully held workshops to develop marketing initiatives with the tourism sector. Also implemented the development of a business plan for a Forest Heritage Interpretive Centre.

• 

  Northwestern Ontario Technology Centre

  • Thunder Bay, ON

  • Program Coordinator

    • Feb 1998 - Dec 2001
    • Thunder Bay, ON

    - Researched, developed, and implemented the NOTC programs necessary for technology nurturing and entrepreneurship support. Assessed business plans in light of the entrance criteria, and nourished entrepreneurial ideas, with expertise provided from the idea stage to incorporation.- Coordinated symposiums as Secretariat of the Northwestern Ontario Information Technology Network (NWO-IT), a forum for IT professionals for business networking and to learn about and discuss business issues of a corporate nature, which while under such responsibility, participation increased 65%.- Translated opportunities into employment creation of 40 jobs in the first year of operations, with a resultant $12 million total project economic impact (as determined by an independent consultant review). - Initiated and, in conjunction with local partners, developed a Northwestern Ontario ViaTech team, offering an entrepreneur free access to banking, accounting, marketing and legal specialists.- In 1999, partnered with FedNor on a contract to deliver Y2K workshops to 22 communities in Northern Ontario in conjunction with all local Community Futures Development Corporations. - Hosted and organized media conferences; promoted NOTC through presentations to stakeholder groups; represented NOTC in community endeavours.- Responsible for the design and evaluation of the proposals for the building’s telecommunications infrastructure, and the coordination of its implementation.- Administered the local area network (LAN) and wide area network (WAN) connectivity. - Managed the tenant recruitment, facility leases, lease renewals and all maintenance contracts, including the construction warranty period for the new facility, while ensuring all contractor compliance work was completed satisfactorily. - Was one of the key local organizers of the inaugural 3-day, webcasted Canadian conference of Business Incubators (CABI Conference 1999), drawing participants from all Canadian provinces and the U.S.

• 

  Scotiabank

  • Thunder Bay, ON

  • Personal Banking Officer

    • May 1996 - Feb 1998
    • Thunder Bay, ON

    - Began as a Retail Support Officer and promoted in 1997 to Personal Banking Officer providing clients with loan, credit line, mortgage, and investment services.- Developed and maintained customer and staff relationships to achieve set targets.- Co-ordinated efforts with staff in Customer Service, Commercial and Investment areas to achieve branch retail loan and deposit portfolio targets.

• 

  Papa Piccolino's Pizza

  • Thunder Bay, ON

  • Manager

    • Jun 1987 - Jun 1992
    • Thunder Bay, ON

    - Started at entry level position and was promoted through all levels up to Manager, with responsibility of over $1 million in sales, with a team of 2 Assistant Managers and 30 staff members.- Developed recruitment and training systems to achieve lower than industry-standard labour costs.- Managed all procurement of inventory of food and supplies.- Conducted recruitment, dismissal, and semi-annual performance appraisals of all personnel.