Experience

• 

  Holiday Inn Crown Plaza Hotel

  • Israel
  • Hospitals and Health Care
  • 1 - 100 Employee

  • Customer Service Executive

    • May 2011 - Present

    1. Excellent working in computer use Microsoft Office (Word – Excel – PowerPoint)2. Solving Customer Problem.3. Data Entry.4. Reservations for Customers.5. Help Customers.6. Print English & Arabic.7. Create in The System.8. Answer The Phone.9. Daily Work Reports & Send Reports On Email.10. Customers to receive calls, answer their questions, and help them solve their problems, and inform them of the offers.11. Receive phone calls and find out callers to convert them to the concerned authorities in the organization.

  • Sales Executive

    • Apr 2007 - Dec 2011

    1. Achieve the Required Number Of Sales Per Day Or Week. 2. Tact in Talking With Customers.3. Work With Team.4. Develop a work divided into monthly and weekly and daily program action plan.5. Follow-up to the client by the Commissioner himself always and intermittent.6. Send all the important information and commands to be delivering them to the customer to a sales representative.7. Develop contacts within client organization.8. Maintain customer relation.9. Selling a new product which is a bar code used by sending mobile SMS or MMS, The bar code is used for varied fields such as airways, restaurants, Cinema and explain to clients the benefits of using the bar code (saving money& time).10. Coordinating between technical support and external clients.11. Surveying the issues which face our clients and trying to solve them.12. Surveying the suggestions of our clients and having the ability to apply and achieve a better.

  • Call Center Supervisor

    • Jan 2011 - Mar 2011

    Work at Computer Using Word, Excel.Solving Customer Problem.Help Customers.

• 

  Felx, (Health Club)

  • Banid Aljar

  • Call Center Representative

    • Sep 2010 - Dec 2010
    • Banid Aljar

    1- Excellent working in computer use Microsoft Office.2- Daily Work Reports & Send Reports On Email.3- Solving Customer Problem, Data Entry, Help Customers.4- Create in The System, Print English & Arabic.5- Reservations for customers.6- Customers to receive calls, answer their questions, and help them solve their problems, and inform them of the offers.7- Regulation when heads direct manager.