Experience

• 

  Dagang Net Technologies Sdn Bhd

  • IT Services and IT Consulting
  • 300 - 400 Employee

  • Business Development Consultant (Government)

    • Jul 2015 - Present

    Key Account Manager of National Single Window (NSW) for:- International Division, MAFS- Department of Malaysian Quarantine and Inspection Services (MAQIS)- Bahagian Industri Padi & Beras (IPB) - Department of Veterinary Services (DVS) - Department of Agriculture (DOA) - Department of Fisheries (DOF) - Lembaga Kemajuan Ikan Malaysia (LKIM) - Malaysia Pineapple Industry Board (MPIB)- Malaysian Cocoa Board- National Kenaf & Tobacco Board- Department of Agriculture Sarawak- Department of Veterinary Services Sarawak- Forest Department Sarawak- Department of Biosafety Malaysia, NRE- Food Safety & Quality Division, MOHJob Scope: Improving business process for agriculture trade enforcement via IT solution Advise authorities and internal on enhancement and specific customization of NSW module Increase the scope of IT solution up to pre and post NSW's documentationsAdvise and propose on technical readiness for eCert exchangeMaintaining fruitful relationships with authorities and other related government agenciesActively spearheading government's tender/quotation related to agriculture trade enforcementWell-versed on import-export procedures, regulations & enforcement pertaining to agriculture produces in Malaysia

  • Trainer Knowledge Management (Certified Trainer, PSMB)

    • Jul 2008 - Jul 2015

    Products & Services Consultant / TrainerDesign, deliver and evaluate product training programmes (Hands-on/ Awareness/Pre-sales) of trade facilitation industry online documentation (B2G/B2B) for government, forwarding agents, manufacturers, importers, exporters, regional account manager, regional technical supports and contact centre. Product : STA Permit, ePCO™, ePermit™, eDeclare™, eManifest™, eSijil3P, ePayment , Advance Manifest for Japan (Japan - Advanced Filling Rules), MyTrade2Cash and MyKargo. Consultant to the manufacturer on Cost Analysis application for FTA Rules of OriginConsultant to the exporter on Certificate of Origin application for FTAConsultant to the exporter/importer on Customs Tariff Code, taxes and permit/license proceduresConsultant to Government’s contact point on procedures and industry updateConsultant to developer on new product developmentPrepare and develop online training material (Online user manual)Participate in UAT (Users Acceptance Test) for new and enhanced products. Speaker for MITI and FMM on Export FTA Trade seminarMonitor the accuracy and similitude between live and demo application/systemMain webmaster for premium service - Dagang Net's eLearning portal (Responsible to develop, design and administrating online learning website for customers/contact centre)2nd level support to contact centreProficiency: Joomla 2.5.4, LectureMAKER2.0, Wondershare DemoCreator 3.5.2, FTP, Adobe Photoshop CS 5 and basic HTML, CSS and Java Script.

• 

  Commerce Dot Com Sdn Bhd

  • Cyberjaya

  • Business Unit Executive

    • Jul 2004 - Jul 2006
    • Cyberjaya

    -Account management to government sectors for e-Perolehan (eP) system one of the e-Government project. -Managing clients’ enablement process. -Managing clients relationships, -Provide solution/consultation/training for clients’ requirement. -Responsible to build daily schedule and report for P...