Experience

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  Jojoli Bakeshoppe

  • Operations Manager/Catering Coordinator

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  Jojoli Bakeshop & Restaurant

  • Union City, CA

  • Operations Manager/Catering Coordinator

    • Sep 2012 - Present
    • Union City, CA

    • Logistics management, ensuring equipment used have ability to produce goods and services for clients at an acceptable standard. Maintaining inventory and restaurant supplies.• Budget management, coordinate with owner/operator to obtain necessary approval for catering budget. Accounts receivables, ensuring all third party vendors are compensated in a timely manner. Packaging special event menus. • Operational strategizing, determine types of equipment needed to optimize organizational quality policy. Suggest small wares, delivery protocol/equipment/staff to improve upon catering standards.• Manage support services through scheduling, scheduled time off, and maximizing output of various support services.• Manage third party relations; ensure standard procedures are followed when third parties are hired. Additionally, ensure necessary administrative, health compliance and legal formalities are completed.

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  Releve Homecare

  • Union City, California, United States

  • Administrator, Residential Care Facility for the Elderly

    • Jun 2021 - Jan 2024
    • Union City, California, United States

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  Recy Collection Signature Events & Wedding Planning

  • Orange County, CA

  • Administrator/Operator

    • Jan 2005 - Sep 2012
    • Orange County, CA

    • Exceptional levels of Customer service, working with all levels of clientele. Clients are always first. • Marketing, client relations and follow up on inquires within a 24-hour time period. Meet with clients individually to discuss needs and wants of venue, menus, vendors, etc.• Manage third party vendor relations; ensure smooth transitions and relationships.• Execute all aspects of event from the initial phase to closure.• Accounting, maintaining financial records of all transactions related to each event, deposits, payments, and tip outs, keeping a ledger for each client.

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  The Fitness Camp

  • Orange County, CA

  • Certified Personal Trainer/Group Fitness Instructor

    • Nov 2007 - 2009
    • Orange County, CA

    Fitness Boot CampLaguna Hills High School5:30 & 6:15pm Classes

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  Irvine Company

  • Newport Beach, CA

  • The Island Hotel- Sales Manager

    • Nov 2005 - Aug 2007
    • Newport Beach, CA

    • Exceptional levels of Customer service, working with all levels of clientele. • Solicit and service client hotel and event bookings.• Develop strategic business plans for all target market group for purpose of moving market share and gaining new business.• Manage third party vendor and in house team ensure smooth transitions and relationships.• Initial and closing budget reporting.

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  Hilton Orange County/Costa Mesa

  • Costa Mesa, CA

  • Sales Manager

    • Mar 2004 - Jan 2005
    • Costa Mesa, CA

    • Responsible for soliciting and signing up all new accounts• Developed and maintained 60+ accounts, of which 20 are Hilton National Accounts• Coordinated and executed Marketing Tools such as Client Appreciation Events to generate more business from existing clients as well as establish new relationships• Persistent and thorough with follow up with existing clients, potential clients, and within the hotel team through emails, direct mailing & sales calls• Monthly client lunches/dinners to maintain client satisfaction and solicit other business for hotel • Research of competitive pricing presenting client with best option while optimizing profit • Create and conduct proposal presentation and RFP responses