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Rebecca Ray

Member Services Representative at Firefighters First Credit Union
Intro Book
Seasoned professional with expertise in customer service, human resources, and organizational leadership.
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Location
Glendale, California, United States, US
Languages
  • English -
  • Spanish -
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Bio

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Rebecca Ray is a seasoned professional with 10+ years of experience in customer service, human resources, and organizational leadership. She holds a Master of Science in Organizational Leadership and a Bachelor of Business Administration (BBA) from Southern New Hampshire University. Rebecca is proficient in English and Spanish and has worked in various roles, including customer service, administrative assistant, and member services representative.

Experience

  • Firefighters First Credit Union
    • Member Services Representative
      • Oct 2018 - Present

  • Southern New Hampshire University
    • Graduate Student
      • Jun 2018 - Present

  • Conley's Garden Center and Landscaping
    • Boothbay Harbor, ME
    • Administrative Assistant
      • Apr 2014 - Present
      • Boothbay Harbor, ME

  • TD
    • Lewiston/Auburn, Maine Area
    • Customer Service
      • Mar 2010 - Feb 2012
      • Lewiston/Auburn, Maine Area

      Answer inbound phone calls for account holdersAssist with questions and concerns on accountsEducate customers on products and other account types

  • Bank of America
    • Brunswick, Maine
    • Customer Service
      • Jan 2004 - Nov 2007
      • Brunswick, Maine

      Teller transactionsDepositing and withdrawing funds for customers.Sold credit card referrals.Resolved customer concerns.Managed accounts for credit card holders.Sold credit card products and cash promotions.Consistently exceeded expectations with sales, meeting goals, and customer experience. • Out-bound phone calls soliciting new credit cardsCompleted credit card applications and balance transfers for.Sold products and benefits for credit cards.Exceeded goals and sales

Education

  • 2015 - 2017
    Southern New Hampshire University
    Master of Science - MS, Organizational Leadership
  • 2004 - 2016
    Southern New Hampshire University
    Bachelor of Business Administration (BBA), Organizational Leadership; Psychology
  • Southern New Hampshire University
    Master's degree, PSYCHOLOGY

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Human Resources”

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