Bio
Credentials
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Work Smarter with Microsoft Excel
MicrosoftMay, 2024- Apr, 2026 -
Diploma in Human Resources (HR)
AlisonSep, 2023- Apr, 2026 -
Foundations: Data, Data, Everywhere
GoogleAug, 2023- Apr, 2026
Experience
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Procurement Executive
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Apr 2024 - Present
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The University of Texas Rio Grande Valley
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Edinburg, Texas
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Enrollment Specialist
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Oct 2019 - Apr 2023
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Edinburg, Texas
*Manages hundreds of applicants, students, and prospective students' applications.*Provides a one-stop help to students with regards to admissions, enrollment and financial aid to prospective and current students using the best customer service practices.*Distributes, collects and reviews forms for completeness as well as researches student inquiries.*Counsels students on all Enrollment Services processes including but not limited to payment processes and requirements, sources of funding and other related areas.*Assists students in completing Enrollment Services applications, forms, and other transactions.*Informs students of deadlines.*Advises students concerning disbursement policies and procedures.*Maintains knowledge of regulations, eligibility, and documentation requirements concerning financial aid, admissions, and registration.*Responds to customer inquiries regarding Enrollment Services forms, records, policies, and procedures.*Advises students regarding standard financial aid options and the availability of other supporting programs and refers the students to the respective subject matter expert for in detail counseling.*Reviews and verifies accuracy and completeness of applications and other documents.*Provides assistance and general knowledge in the completion of Enrollment Services applications including but not limited to Financial Aid, Scholarship, and Admissions applications.*Maintains up-to-date knowledge of regulations, policies and procedure regarding, Admissions: application process, application completion, orientation, and deadlines; Financial Aid: financial aid process, program eligibility requirements, and the financial aid process; Registration: registration process, policies, and deadlines; Billing: billing process, policies, and deadlines.*Serves as a contact person for assigned student cases.
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Farmers Insurance
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McAllen, Texas, United States
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Commercial and Personal lines CSR\Producer
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Apr 2015 - Aug 2019
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McAllen, Texas, United States
Designing and implementing effective marketing strategies to sell new insurance contracts or adjust existing ones*Contacting potential clients and creating rapport by networking, cold calling, using referrals, etc.*Appraising the wishes and demands of business or individual customers and selling the suitable protection plans*Collect information from clients on their risk profiles in order to offer them the proper solution*Prepare reports to shareholders on the success of your business endeavors*Retain continuous awareness of transactions, sales and terms and keep relative records*Check insurance claims to solidify trust and safeguard reputation*Frequently replenish job-specific knowledge and apply it on the field*Invoicing
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Pronto Insurance
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San Juan, Tx
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Insurance Representative
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Sep 2014 - May 2015
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San Juan, Tx
*Designing and implementing effective marketing strategies to sell new insurance contracts or adjust existing ones*Contacting potential clients and creating rapport by networking, cold calling, using referrals, etc.*Appraising the wishes and demands of business or individual customers and selling the suitable protection plans
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Education
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2020 - 2022University of Phoenix
Master's degree, Administration in Criminal Justice -
2016 - 2019South Texas College
Bachelor's degree, Organizational Leadership -
2016 - 2018South Texas College
Associate's degree, HISTORY
Suggested Services
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