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Bio

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Rebecca Heaps is a seasoned business professional with extensive experience in management, leadership, and administration. With a strong background in public relations, marketing, and event management, she has provided office management and administrative services to various clients, including HRH Consulting, Telecare Corporation, R/GA, Brown & Toland Physicians, Cause+Effect, Publicis Modem, Ernst & Young, HRH Events, University of California San Francisco, Gap Inc., McGuire Real Estate, Miller/Kadanoff Interactive & Direct, and Outspoken Enterprises-Curve Magazine. Her expertise spans multiple industries, including healthcare, finance, and retail.

Experience

  • HRH Consulting
    • California, United States
    • Business Office Manager/Administrative Services - Freelance
      • Mar 2015 - Present
      • California, United States

      As a freelance business office manager, I provide office management and administrative services on a contract or freelance basis to businesses and professionals. I work remotely or on-site depending on the needs of the client and am responsible for ensuring that the office runs smoothly and effic...

    • Physician Services Manager
      • Nov 2015 - Dec 2019
      • Alameda, ca

      I served as the Physician Services Manager for Telecare Corporation in Alameda, California. In this role, my responsibilities included organizing, coordinating, and overseeing the operations of the Physician Services Organization, which involved tasks such as recruitment, candidate screening, con...

    • Office Manager
      • Dec 2012 - Apr 2015

      In my role as the Office Manager, I acted as the main point of contact for office services, serving both employees and third-party entities while adhering to the company's purchasing policies and budget. I supervised a team of Production Assistants and oversaw the procurement of various offic...

    • Executive Assistant to the CMO
      • Jul 2010 - Jul 2012

      As the Executive Assistant to the CMO, I worked closely with the Chief Medical Officer who led the Referral Services and Care Management departments. My responsibilities included high level administration, and required great diplomacy, discretion, resourcefulness and flexibility as I worked close...

    • Operations Manager
      • Apr 2008 - Jul 2010

      Entrepreneurial-minded business, solutions orientated, and analytical. Key business functions: Operations, Account Management, Finance, Accounting, Human Resources, Office Management, and Supplier Management, in order to drive competitive advantage. Increase the effectiveness and efficiency of su...

    • Project Coordinator/Executive Assistant
      • Feb 2007 - May 2008

      Provided Senior Administrative support to multiple Senior Executives. Managed business development presentations and designed systems to maximize operations. Arranged and maintained sensitive documents in compliance with company culture and ascetics. Manage time and expense analysis, data configu...

    • Executive Assistant III
      • Oct 2005 - Jan 2007

      Direct support for five Senior Managers and two Partners. Prepare proposals, manuscripts, and reports; draft executive-level documents and key correspondence. Administer telecommunications, travel, and calendars, and set up meetings and conferences. Lead support staff and provided comprehensive t...

    • Business Owner/Event Specialist
      • Nov 2001 - Sep 2005

      Directed the planning and execution of fundraising, corporate and personal events. Developed new events held at various venues. Prepared and executive large-scale mailings to solicit donations. Work directly with in-house printers to design and produce all marketing materials. Compose and distrib...

    • Outreach Coordinator
      • Nov 2000 - Sep 2001

      Created all outreach materials for distribution to the HIV/AIDS community. Worked independently to streamline the community outreach program. Taught in-office Microsoft classes to team. Relief administrator for data of clinical trials. Performed clinical trial results data entry for CDC.

    • Lead Administrator
      • Jun 1999 - Jun 2000

      Prepared monthly Payroll report for team with accuracy. Tracked and recorded travel expenses for 35 team members for reimbursement and auditing. Developed procedures, forms, templates and systems to manage Banana Republic stores operations with Corporate Architecture. Implemented and train depart...

    • Executive Assistant to the CEO/Facilities Manager
      • May 1997 - May 1999

      Provided sole executive administrative support to the president. Managed all aspects of office/facilities operations. Supervised five to seven employees’ daily tasks. Supported 56 agents with daily troubleshooting and administrative. Maintained a high-level of confidentiality in all aspects of job.

    • Executive Assistant to the President
      • Apr 1996 - Apr 1997

      Provided sole executive administrative support. Planned and managed executive events and conferences.Coordinated all corporate and personal travel itineraries for executives.

    • Office Manager
      • Mar 1994 - Mar 1996

      Managed daily office operations including Human Resources and Payroll. Provided support for the Publisher, Production Department and contributing artists. Developed office procedures and produced company manuals. Trained new employees in office processes and procedures. Provided accounting servic...

    • Personal Shopper - High-End Retail
      • Mar 1991 - Mar 1995

      Built and maintained a successful clientele. Provided stellar customer service to clients and customers. Held 1993 Top Producer award for sales exceeding $640K. Performed daily merchandising/promotions.

Education

  • 2002 - 2003
    Whatcom College
  • 1990 - 1992
    City College of San Francisco

Suggested Services

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Industry Focus. “Management Consulting”

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