Experience

• 

  PeopleIN

  • Brisbane, Queensland, Australia

  • Business Analyst

    • Sep 2023 - Present
    • Brisbane, Queensland, Australia

• 

  Australian Retirement Trust

  • Financial Services
  • 700 & Above Employee

  • Team Leader | HRIS and Payroll Systems – Performance and Reward

    • Nov 2022 - Jun 2023

    Australian Retirement Trust is the super fund formed through the merger of Sunsuper and QSuper in February 2022, managing over $200 billion in retirement savings for more than two million members.Reporting to the Payroll Manager, I was seconded to provide leadership, coaching and support for five HRIS and payroll team members for BAU payroll activities through Chris21 and Oracle, playing an integral role as Subject Matter Expert and Contributor to the systems integration project.  Led process improvement and system enhancement initiatives, including component mapping to accommodate ATO changes to reporting requirements in both the existing system and the new system without impact to payroll. Collaborated with internal and external stakeholders, building strong relationships with the ATO to support mid-tax -year transition without impact to individual or company tax obligations. Managed user access, data governance, upgrades, upkeep, configurations and inter system dependencies, supporting team members to adequately test new system environments prior to running fortnightly payrolls across two existing EA’s. Led a high performing team during a period of change, successfully integrating systems from Chris 21 to Oracle without impact. Recruitment and development of key staff through a period of change and company merger, collaborating with both Team Leaders to ensure new hires could be cross-trained and would suit the cultures of both pre-existing teams including new Payroll Manager replacement with comprehensive onboarding leading to new incumbent well-adjusted and rapidly promoted to project roles within the business. Played a key role in re-engaging existing, long-standing team members, with two significant promotions within the team. Assessed project risks, implementing controls particular to the data migration component of the project, effectively mitigating all risk components leading to seamless transition with 99% success rate.

  • Payroll Systems Technical Specialist– Performance and Reward

    • Oct 2021 - Nov 2022

    Acting as Project Lead on the development and implementation during the merger process, I provided specialist payroll oversight, management of HRIS and data and delivered the program of work with timely technical HRIS and payroll advice to the team. Developed comparative analysis between Chris21 (SunSuper) and Oracle (QSuper), identifying key system inadequacies and highlighting optimal system requirements and opportunities for each.  Played a key role in determining best path forward in data migration from one entity to the other. Partnered closely with the vendor to develop automated process, allowing seamless transition of staff retaining permissions, reporting lines, leave and access. Participated in process improvements, reviewing system enhancements initiatives in People Services and more broadly in the People and Culture team. Identified opportunities to enhance end to end payroll processes, procedures, and systems, which enhanced overall employee experience. Successfully transferred employees from one entity to another during the merger process, whilst still maintaining reporting compliance for both internal and external purposes including mygov compliance. Continually ensured accuracy of data, developing comprehensive mapping to provide confidence in pay data and organisation structure.

  • People Reporting Analyst – People Operations

    • Dec 2020 - Oct 2021

    Initially engaged on a contract basis, adoted into a permanent capacity within 12 months, I acted as Project Lead on the development and implementation of the Chris 21 timesheet module (TA21), tasked with ensuring proper maintenance of the HRIS and payroll system including upgrades and enhanced to the employee portal and form workflows. Contributed to interpretation of the Enterprise agreement, ensuring configuration and business rules were compliant. Partnered with SME’s and the vendor to deliver the new timesheet module as per the enterprise agreement and business requirements. Successfully adopted legacy project, leading change management developing and retaining employee buy in. Led pre-requisite projects to upgrade both the Employee portal and Chris21 to current versions, allowing both to integrate to the most current TA21. Developed Impact assessment process for upgrades, including regression testing and future enhancement verification plans. Reviewed and streamlined business processes that ensured accuracy for payroll and HR. Developed and published ‘How-to’ guides and FAQs for the new timesheet module.

• 

  The University of Queensland

  • Australia
  • Higher Education
  • 700 & Above Employee

  • Business Analyst – Faculty of Medicine

    • Feb 2017 - Dec 2018

    Reporting to the Senior Finance Manager, I led the sourcing, procurement, and implementation of a variety of software solutions including Tableau, Confluence and Navigo Org Plus for use within the Faculty of Medicine.  Organised training and supported business users in the use of these collaboration tools that ensured successful implementation, system integration and data integrity. Designed and implemented a set of quarterly HR reporting dashboards that combined data from the Finance and HRIS systems (including the PageUp People recruitment system) that provided insightful commentary on current and future trends. Built and maintained SAP BusinessObjects reports including producing Tableau visualisations that assisted senior management and stakeholders to use and understand their data. Ensured data integrity through liaison with data owners that provided support for the submission of external reports to a high degree of accuracy. Led the successful implementation of the Domestic Travel Approval System by analysing the business process and managing the design, development, and testing activities.

  • Human Resources Consultant | Change Management Project – Faculty of Medicine

    • Aug 2016 - Jan 2017

    Reporting to the Change Manager, I was engaged to lead the system changes necessary to map and transition 1000+ staff through organisational restructure, acting as the primary point of contact for coordination and oversight of systems and staff mapping associated with organisational change.  Consulted with system owners, coordinating activities affecting system re-configurations to support the organisational change.  Established and led processes and methods for the management of staff mapping data, providing individualised support for senior Executives to track and complete staff mapping actions. Collaborated with the HR Division allowing accurate and timely variations to paid and unpaid appointments associated with change, monitoring transfers through the HR Information System (Aurion).  Provided advice to the Change Manager in relation to system and technical processes associated with effecting organisational change. Successfully led organisational structure mapping changes which resulted in the project being delivered on time.

  • Human Resources Business Analyst and Consultant

    • Nov 2005 - Aug 2016

    Positioned within the Faculty of Science, and the Human Resources departments, I was deployed to lead a number of change projects over my years of tenure