Bio
Credentials
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Institution of occupational health and safety
IOSHApr, 2016- Apr, 2026 -
First aid
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Level 2 award for personal licence holders
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Experience
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United Kingdom
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Financial Services
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1 - 100 Employee
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Senior Customer Service Advisor
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Nov 2023 - Present
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Customer Service Advisor
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Nov 2022 - Nov 2023
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Sales Assistant
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May 2013 - Oct 2022
At Sainsburys, my main department is clothing. This is where I dal with a variety of different customers, face to face & over the phone, which helps ,e to develop my communication skills and skills to deal with difficult situations. While working at Sainsburys I get to develop my team working skills and communication with other collegues. I also work on the checkouts with has helped with my communication again & also handling high amount of cash.at Sainsburys I deal with customers queries, replenish of stock and also developing my sale skillsand customer service.
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Whirlow Hall Farm
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Sheffield, United Kingdom
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Events Volunteer Intern
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Jun 2015 - Nov 2015
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Sheffield, United Kingdom
I worked at Whirlow hall farm trust as an volunteer in the events and fundraising office. During my work placement here, I was able to develop my skills i needed to work in the events Industry.I had the brilliant opportunity of being able to plan & organise a Halloween event for families, which helped to raise money for the charity, this allowed me to learn about the different aspects of planning an event and gave me very valuable experience in the workplace.When planning the Halloween event, I learned about the involvement of making an event happen, which includes; the date and time of the event, the entertainment and activities which were taking place, the venue, the capacity, the facilities, the budget, the marketing, ticket sales, the decoration of the venue, the catering, the staffing of the event, sponsorships etc.
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Education
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2014 - 2017Sheffield Hallam University
Bachelor of Science - BS, Event Management
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