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Raymond Pilato
Customer Service Manager at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Nestlé</span>
Raymond Pilato, a seasoned professional with 4 years of experience in management, logistics, and customer service, holds an Executive Master's in Business Administration and a Bachelor's degree in Business Economics from the Papua New Guinea University of Technology.
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Location
Lae, Morobe, Papua New Guinea, PG
Skills
- Management
- Logistics
- Customer Service
- Project Planning
- Team Leadership
- Show all
Bio
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Topline AI
Raymond Pilato is a seasoned executive with a proven track record of delivering results-driven leadership in various industries. As a seasoned Supply Chain Manager at Panamex Pacific (PNG) Limited, he successfully managed sales support staff, achieved monthly sales targets, and ensured customer satisfaction. His expertise in logistics, customer service, and project management has been refined through his tenure as Customer Service Manager at Nestlé, where he oversaw sales support staff and coordinated with regional sales managers.
Pilato's academic background is rooted in business administration, with an Executive Master in Business Administration (EMBA) from The Papua New Guinea University of Technology and a Bachelor’s Degree with Merit in Business Economics from the same institution. His proficiency in Microsoft Office and analysis skills has been further honed through various roles, including Graduate Policy Analyst at the National Economic and Fiscal Commission and Customer Service Officer at Bank South Pacific.
Throughout his career, Pilato has demonstrated exceptional leadership and strategic planning skills, with a strong ability to drive business growth and customer satisfaction. His experience in team leadership, budgeting, and strategic planning has equipped him with the expertise to excel in executive roles.
Experience
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Customer Service Manager
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Feb 2023 - Present
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Customer Service Supervisor
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Dec 2020 - Feb 2023
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Panamex Pacific (PNG) Limited
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Lae, Morobe Province, Papua New Guinea
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Supply Chain Manager
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Feb 2016 - Nov 2020
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Lae, Morobe Province, Papua New Guinea
Customer services focused and functioning as the middleman between the sales team and the warehousing and logistics team. My role includes, oversee and manage sales support staffs, contributing towards achieving monthly sales targets, create picking slips and apply deal prices, ensuring all sales...
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Head of Department (Business & Information Technology) and Business Management Lecturer
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Oct 2015 - Feb 2016
Managing Business and Information Technology Lecturers, addressing student problems, and Lecturing
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Student Support Service Coordinator and Business Management Lecturer
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Feb 2015 - Oct 2015
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Business Management Lecturer
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Aug 2012 - Jan 2015
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National Economic and Fiscal Commission
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Port Moresby, National Capital District, Papua ...
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Graduate Policy Analyst
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Apr 2011 - Apr 2012
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Port Moresby, National Capital District, Papua ...
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Bank South Pacific
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Lae, Morobe Province, Papua New Guinea
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Customer Service Officer
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Nov 2010 - Mar 2011
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Lae, Morobe Province, Papua New Guinea
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Education
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2018 - 2019The Papua New Guinea University of Technology
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2007 - 2010
Papua New Guinea University of Technology
Suggested Services
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