Experience

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  Gold Beach Lumber Yard Inc

  • Oregon, United States

  • System Administrator

    • Dec 2022 - Present
    • Oregon, United States

• 

  American Renal Associates

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Level 2 Helpdesk Technician

    • Nov 2019 - Jan 2023

    Re-imaged WorkstationsSetup End Users hardwareSolved Outlook issuesSetup VPNSetup and maintained hundreds of Work from Home UsersSetup Microsoft DynamicNAVImplemented and resolved Dell software encryption issuesManged a three man department.

  • Infrastructure Supervisor

    • Oct 2019 - Jan 2023

• 

  ITF Computer Solutions

  • Owner/Operator

    • Jan 2014 - Nov 2019

    IT Technician manager for Best Buys Store Upgrades for all of Utah and IdahoSystem Engineer for Hilton’s Server upgrades for the last 7 yearsWeb site developmentMarket company services and drive sales through focused advertising and up sellingCreated an inventory control mobile application that had a client to the Cloud SQL server As an owner I have had contract with many major companies, such as: Hilton, Best Buys, Merrill Lynch, Dunkin Donuts, and Dollar Store. Doing everything from network trouble shooting to POS repair and upgrading.

• 

  Microtime Computers, Inc/Dental IT Solutions

  • New Hampshire

  • Tier 2 System Engineer

    • Apr 2019 - Oct 2019
    • New Hampshire

    Provided white-glove service to large dentistry officesInstalled, updated and repaired solutions such as CareStream, Dentrix, DOX, Dolphin, ClearDent, EaglesoftSetup and repaired multi-tier networksPerformed data migrations and system imagingMonitored and maintained 150 camera security systemBuilt an advanced process for MS DynamicNAV database data entry via bar code scanners for the sales teamMaintained documentation in ITGlue and ConnectWise. Remote management utilizing Kaseya.

• 

  General Electric Manufacturing Company (GEMAC)

  • Lynn, MA

  • IT Support Specialist

    • Aug 2018 - Jan 2019
    • Lynn, MA

    Setup VPNs.Setup hard and soft RSA tokens.Wipe and reloads of OS.Repair Network issues with software and security systems.

• 

  Geek Choice

  • Greater Boston Area

  • Senior Technician/ Network Engineer/ IT Manager

    • Aug 2015 - Aug 2018
    • Greater Boston Area

    Assess customer needs and provide on-site computer solutionsTroubleshoot and repair hardware and software issues, networking and systems repair and upgradesManage several technicians doing several projectsPerform software upgrades and installationsPOS install, updating, and maintainingManage and maintain corporate contracts, including consultation, network & security design, and implementation

• 

  Weber State University

  • Ogden, UT

  • IT Associate/Web Master

    • Jan 2013 - Jan 2015
    • Ogden, UT

    Responsible for maintaining the Active Directory for Financial ServicesWeb Master for Financial ServicesTrouble shot problems throughout the officeStarted an RFID asset control programKept four servers running, controlling anything from parking to the bookstore