Experience

• 

  Sysco

  • Houston, TX

  • Senior Program Director

    • Jan 2015 - Present
    • Houston, TX

    Work as an experienced leader across the IT organization for the purpose of delivering priority infrastructure projects that are part of integrated application systems programs. Coordinate the activity of multiple partner organizations, assess application systems infrastructure readiness, manage implementation planning, and oversee cutover migrations.• Coordinate the project activities to move data centers from US based IBM to Equinix; and other cloud based services. Prepare GCP and Azure as cloud based offerings for Sysco (already use AWS).• Liaison between US corporate and Europe infrastructure teams on projects and maintenance activities (Ireland, UK, Sweden, France). Facilitate infrastructure network activities in Europe to enable supply chain systems implementation; and to deliver a data center migration to Azure.• Work with US based supply chain. ERP. and eCommerce systems on application and infrastructure projects. Benchmark support incident levels and coordinate efforts to stabilize. Participate in building an application with Java script, cloud design, microservices, and devops.

• 

  Mondelēz International

  • United States
  • Food and Beverage Manufacturing
  • 700 & Above Employee

  • Solution Delivery Lead; Enterprise Systems Department

    • Oct 2012 - Dec 2014

    Mondelez is a new company that was formed as a part of the separation of Kraft Foods. Mondelez has Nabisco cookies and crackers and Cadbury chocolate and gum, and its products are sold in all countries around the world.Mondelez Americas SAP system includes North, Central, and South American countries. It has most all SAP components employed: ECC, SCM, CRM, WM, HR, GRC, Portal, XI, Solution Manager, etc. Many of the stakeholders for the Mondelez system are new to SAP, and providing guidance to those teams has been important.The department was a start-up in October 2012. There are 10 Mondelez staff members and many consultants from IBM, Infosys, and HP. HP hosts a managed service for SAP infrastructure and Solution Delivery is the liaison team to HP for basis, infrastructure, technology planning, project implementation, and support. Recently completed projects include: infrastructure change from Sun to AIX; upgrades to Portal, SAP HR, Revtrack, Solution Manager, and XI/PI; updates for Brazil Nota Fiscal; incorporating CARICAM countries; and over 1,000 transports per year to support business needs.2014 priorities included: structured planning for resource needs, internal chargeback, and future project portfolio; work with other regional technical teams (Europe and Asia Pacific); change in support contract from IBM to HP; data archiving; 24 by 7 support including critical situation management; system refreshes and technical cutovers; Revtrack transport management, and interaction with SAP Max Attention and OSS support.

  • Kraft Foods - Director, Solution Delivery; SAP Competency Ctr, Catalyst ERP Project

    • Jul 2007 - Sep 2012

    From 2007 until 2012 Kraft Foods conducted project Catalyst which was an original implementation of SAP ERP starting with North America and eventually including Brazil and Mexico. At one time, the project team members exceeded 500. Project Catalyst implemented several major releases per year starting with Manufacturing and Procurement and OTC, then CRM and Finance. The Solution Delivery team was one of the largest teams on the initiative and spending exceeded $50 Mil, with over 2,000 RICEF completed.Solution Delivery provided experienced leadership in the areas of ABAP development, regression testing, XI/PI, Control M batch, Solution Manager, Datastage, and SAP Portal. Solution Delivery participated with the many functional configuration teams in all stages of the project’s lifecycle. Solution Delivery also assured ongoing support through the partner companies of IBM and Infosys. The XI / PI platform was particularly challenging to support, due to the instability of early version Java programs. The SUN Solaris systems for hosting SAP had instability requiring regular incident management, and eventually an operations excellence program was established to improve change related communications.The Solution Delivery team had at its maximum, 22 employees and over 150 consultants of which 70% were based in India. The Solution Delivery Team was known for quality, flexibility, transparency, and organization. The motivation and commitment of the Solution Delivery team was important when requirements were difficult to envision, and the environment was fast changing.

  • Kraft Foods - Director, Solution Delivery; SAP Competency Center, Catalyst ERP Project

    • Jul 2007 - Sep 2012

    Continued.Important accomplishments during the project include: the 2012 split of the company into Mondelez and Kraft; Integration of Cadbury, US Biscuit, and Canada; divestiture of Pizza; retirement of legacy OTC and mainframe systems; maintaining a balance of performance and cost efficiency including a $5 Mil give-back in 2009; Splitting the work between partner companies to assure competition; and the advancement of regression testing to include defect tracking and automated test scripts.I was highly committed to this project’s success, and for 3 years commuted to Chicago on a weekly basis, and then for the next 3 years two times a month. I believe that I contributed to Catalyst with disciplined planning and decisive actions. I used careful listening and candid feedback skills when working with the Solution Delivery team. I was among a small group to receive the CEO award at the end of the project.

  • Kraft Foods - Director, SAP Project Management; Kraft Global Information Systems Delivery Center

    • Jan 2005 - Jul 2007

    Contributed to the early-stage planning and partner selection activities for Project Catalyst. Was involved in early onboarding of consultants and selection of Kraft team members to join the project.Was responsible for project and support work on the North America SAP systems and that included Canada and US direct store delivery OTC, plant maintenance, and global human resources. Also was responsible for the project team that supported Manugistics.Provided leadership to the strategic sourcing effort to select preferred vendors and to conduct request for proposals on project initiatives. Represented the IS team in the divestiture activities for the Stella D’Oro business.

  • Kraft Foods - Director, Application Development; Kraft Direct Store Delivery and Mobile Technology

    • Nov 2000 - Dec 2004

    Managed a portfolio of 23 systems applications that supported the Biscuit and Pizza direct store delivery (DSD) businesses. The team had a staff of 50 employees and an annual budget of $12.3 Mil.• Coordinated all systems activity on a US based instance of SAP OTC (SD, MM, FI) including order entry, invoicing, pricing, EDI, and inventory management. The SAP system had the challenge of a high volume of processing, used 24 by 7, an intensive overnight batch process, 50 interfaces, and 3.5 M invoices per year.• Guided staff through the Kraft and Nabisco business integration. The transition involved expanding systems development to multiple sites, incorporating multiple product lines into systems, and managing staff downsizing.• The DSD systems portfolio supported 400 inventory locations, 4,500 sales reps, 1,000 delivery drivers, and 3,000 part time merchandisers. Responsible to 12 different business department directors and the priorities established for their functions.• Priorities included: a GPS based pilot project for real-time tracking of delivery vehicles; significant application upgrades to support Sarbanes Oxley requirements; development of Pocket PC applications for handhelds in a joint development agreement with Microsoft; support of the Walmart RFID project; and serving as Kraft Foods representative to the Altria worldwide SAP community of interest.

  • In January 2001 Altria / Kraft Foods acquired Nabisco.

    • Jan 2001 - Jan 2001

• 

  Mondelēz International

  • United States
  • Food and Beverage Manufacturing
  • 700 & Above Employee

  • Nabisco - Director, Application Development; Nabisco Sales Systems

    • Apr 1999 - Oct 2000

    Director of application development activities on a portfolio of sales systems that support both of Nabisco’s sales force organizations (direct store delivery and warehouse delivery). Oversee a staff of 33, an expense budget of $5.4 M, and a capital budget of $2.3 M.• Oversee the planning, resource management, and implementation of ongoing systems development activities in sales reporting, trade promotion, category management, forecasting, intranet, sales compensation, and retail territory planning.• Lead new development projects using Microsoft web development and Visual Basic client server technologies. Specialist in retail technology systems for retail sales representatives and delivery truck drivers.

  • Nabisco - Senior Manager, Application Development; Nabisco Biscuit Sales Systems

    • Jul 1997 - Mar 1999

    Co-Leader of a project team that custom developed and nationally implemented a pen computer based application that 2,400 sales representatives use to record orders, manage retail calls, and perform transmissions to host systems.Responsible for directing the software development effort and organizing the hardware procurement process. The total project cost was $13 M.• Performed analysis of the retail business process and presented recommendations for process re-design.• Established the project budget, negotiated pricing, and selected vendors for software and hardware solutions. • Established a project plan and supplemented with documentation including VISIO and ERWIN diagrams.• Designed screens for the pen computers and established a software architecture design.• Technologies used: Visual Basic 5.0, Access database, RoboHelp, WISE software installation, Windows 95, pen computers from Norand and Fujitsu, Shiva Lan Rover, RAS dial-in communications, Microsoft Back-office including: NT Server, Exchange, and SMS, Microsoft SQL Server, and Cobol interfaces to legacy systems.

  • Nabisco - Senior Manager, Application Development; Nabisco Biscuit Sales Systems

    • Nov 1993 - Jun 1997

    Responsible for a team that implemented workstation and LAN infrastructure technology in field sales offices and inventory warehouses.Manage ongoing systems development activities in a VRU based time and expense report data collection system, territory management, telemarketing, handheld systems for sales representatives and delivery drivers.Responsible for a support center that was specialized in order management, truck routing, and warehousing.Budget $2.5 M, staff of 13, and capital spending responsibilities.

  • Nabisco - Director Sales Technology and Analysis; Biscuit Sales

    • Feb 1992 - Oct 1993

    The Director, Sales Technology and Analysis position was a combination of the responsibilities of the Manager, Sales Information Planning (position previously held) and additional departments. In addition to implementing "competitive edge" technology as before, was also responsible for:• Sales force application of syndicated information from suppliers such as IRI, Spectra, and EMS• Sales objective setting support to headquarters executive staff and field management• Conducted analysis projects on Biscuit Sales’ products and promotions

  • Nabisco - Manager, Sales Information Planning - Biscuit Sales

    • Sep 1986 - Jan 1992

    Acted as a liaison to the Information Services department for systems planning and systems development.Responsible for the ongoing review of all sales related systems and information sources for content, accuracy, and timeliness.Directed the development of a strategic project, the Merchandising Activity Database, into an effective tool in pursuit of the Biscuit Sales mission for increased fact-based, value-added selling and sales management.• Established a pilot of 230 sales reps for the system and directed the system’s rollout to 3,500.• The rollout required the creation of a specialized help desk and the amassing of a large team of trainers and implementers.• Designed and performed analyses data to formulate merchandising guidelines, design reports, and create presentations for account managers.

  • Nabisco Brands - Analyst and Senior Analyst

    • Mar 1983 - Aug 1986

    Designed analytical systems for sales information based on electronic communication of sales data.Designed sales systems to raise the quality and sophistication of sales presentations and sales analysis.Was responsible for management of the microcomputer support function for Nabisco, at that time the duty of two employees.

• 

  MetLife

  • Greater New York City Area

  • Technical Assistant and Economic Analyst

    • Nov 1980 - Mar 1983
    • Greater New York City Area

    Participated in large scale projects involving analysis and interpretation of the economics of business, government, and individuals.Prepared financial statements for account customers in pension investment funds with the use of an IBM 370 computer running the CMS operating system.