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Ray Paternostro Jr profile image

Ray Paternostro Jr

System Analyst at Compass Point
Intro Book
Ray Paternostro Jr is a seasoned IT professional with 4+ years of experience as a System Analyst, offering expertise in Wireless Networking, Technical Support, and Computer Hardware, with A+ Certification.
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Location
New Orleans, Louisiana, United States, US
Skills
  • Wireless Networking
  • Technical Support
  • Computer Repair
  • Information Technology
  • Wireless
  • Show all
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Bio

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Ray Paternostro Jr is a seasoned IT professional with extensive experience in wireless networking, technical support, and computer repair. He holds an Associate of Science degree in Electronic Servicing Technology from Delgado Community College. Paternostro Jr has worked with various companies, including Compass Point, Perspecta, Cox Communications, Local Matters, Lockheed Martin, and DynMcdermott Petroleum Operations, where he has provided technical support, troubleshooting, and system analysis services. With a strong foundation in computer hardware, software, and networking, Paternostro Jr is proficient in languages such as Windows 7, Laptops, and A+ Certified. He has also worked with various operating systems and has experience in help desk support and software installation.

Credentials

  • A+
    CompTIA
    Apr, 2000
    - May, 2026
  • Security + CE
    CompTIA
    Dec, 2014
    - May, 2026
  • HDI+
    Help Desk Institute

Experience

  • Compass Point
    • United States
    • System Analyst
      • Dec 2019 - Present
      • United States

  • Perspecta
    • Greater New Orleans Area
    • Service Desk Specialist Senior
      • Aug 2014 - Jan 2019
      • Greater New Orleans Area

      Processing incoming issues and service requests through phone and emails at the Marine Forces Reserve base in Algiers, LA. Troubleshooting of computer hardware and software problems.

  • self
    • Tech Support Independent Consultant
      • Aug 2009 - Jul 2014

      Independent computer and audio-visual connectivity consulting, system optimizations, wired and wireless network connectivity.

  • Cox Communications
    • Metairie, LA
    • SOC Specialist I
      • Apr 2007 - Aug 2009
      • Metairie, LA

      Tech Support for field technicians for Cox product offerings, troubleshooting outages from Systems Operations Center

  • Local Matters
    • Metairie, LA
    • Assistant Network Admin
      • Oct 2005 - Apr 2007
      • Metairie, LA

      Workstation and network admin support for Metairie, LA office of Local Matters, Inc.

  • Lockheed Martin
    • Metairie, LA
    • Computer Specialist
      • Oct 2003 - Sep 2005
      • Metairie, LA

      Support for the different types of computer workstations used in the Windows 2000/XP environment of Minerals Management Services.

  • DynMcdermott Petroleum Operations
    • Jefferson, LA
    • Workstation Support Specialist
      • Apr 1997 - Sep 2003
      • Jefferson, LA

      Help Desk support for client/server enterprise operating environment for Strategic Petroleum Reserve across multiple sites in Louisiana and Texas.

Education

  • 1990 - 1993
    Delgado Community College
    Associate of Science (A.S.), Electronic Servicing Technology

Suggested Services

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Industry Focus. “Computer Networking”

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