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Ray Boland is a seasoned project manager and business analyst with extensive experience in change management, stakeholder management, and process improvement. He has held various roles at Energy Queensland, Ergon Energy, and South West Power, including Lines Design Support Manager, Manager Design Support Services, and Technical Training and Development Services Manager. Ray holds a Master of Business Administration (MBAD) and a Postgraduate Certificate in Management from the University of Southern Queensland.

Experience

    • Lines Design Support Manager
      • Oct 2017 - Present
      • Toowoomba

    • Manager Design Support Services
      • Jul 2014 - Present

      Design Support Services: deliver functional support to Distribution Design staffHighloads: management/approval of loads greater than 4.6 metresDial Before You DigProjects

    • Support Services Manager
      • Nov 2009 - Jul 2014

      Support Services has five key service functions Field Assessment Program (Compliance audits and coaching of field crews to standards, procedures and work practices). Deployment Program (Deploy operational improvements and change management practices to various business units throughout Ergon Energy).Design Support Services (Delivers functional support to Distribution Design staff).Technical Support Services (Provides end user technical support relating to a range of systems, functions and processes).

    • Technical Tranining and Development Planning and Systems Manager
      • Aug 2006 - Nov 2009

      Budget and Commercial Planning and MonitoringCapability Planning, Works Management and ComplianceConsultation and Stakeholder ManagementEllipse and Competency and Resource Matrix

    • Technical Tranining and Development Services Manager
      • Dec 2003 - Nov 2009

      Provide leadership, mentoring and support in technical training and related fields to improve business capabilityManage the delivery of technical training and associated professional and consultancy services, for internal and external customersDevelop, implement, monitor and report on short and long term training delivery schedules.Develop, maintain and continuously improve business operations and management systems to achieve and maintain QA certification and RTO accreditation, comply with Government Acts and Regulations, Ergon Energy policies, procedures and work instructions

    • Senior Consultant South and Training Consultant
      • Sep 2000 - Dec 2003

      Manage the delivery of technical training and associated professional and consultancy services for internal and external customers in South QueenslandDeliver training to internal and external customers including but not limited to statutory training, high voltage switching, apprentice training and computer trainingDevelop products and learning materials to facilitate the delivery of technical training

    • Technical Training Officer
      • Apr 1997 - Sep 2000

      Coordinate and deliver technical training in the South West Region for South West Power / Ergon Energy including statutory training, high voltage switching, apprentice training and computer trainingSubject Matter Expert for Corporate HRIS, HarmonyDepartment of Mines & Energy Authorised Person for the South West Region

    • Area Superintendent
      • May 1990 - Apr 1997

      Works programming and resource management (plant and staff)Prepare and monitor budget performanceConstruct and maintain power lines and substations, emergency / on-call serviceConsumer related duties including inspections, voltage complaints, reconnects and disconnects, meter and account inquiriesDepot Trainer and Workplace Health & Safety Representative

    • Electrical Fitter/Mechanic (Substation Section)
      • May 1983 - May 1990
      • Dalby, Queensland

      Construction, planned maintenance and emergency maintenance of substations.

    • Apprentice Electrical Fitter/Mechanic
      • Jan 1979 - Jan 1983
      • Dalby, Queensland

      Construction, maintenance and repairs to substations, lines, power stations and associated equipment

Education

  • 2012 - 2016
    University of Southern Queensland
    Master of Business Adminstration (MBAD) - MBA
  • 2007 - 2008
    University of Southern Queensland
    Postgraduate Certificate in Management

Suggested Services

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Industry Focus. “Utilities”

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