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Ray-an Cabe is a seasoned HR professional with 4 years of experience in Human Resources, Interviews, and Employee Relations. He has worked in various roles, including Head of Shared Services and Operations and Quality Lead at Guild Solutions, Inc. and Guild Group, respectively. Ray-an holds a Bachelor of Science in Psychology from City College of Manila.

Experience

    • Philippines
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Head of Shared Services
      • Sep 2023 - Present

    • Head Of Operations
      • Jul 2020 - Oct 2023

    • Australia
    • Financial Services
    • 100 - 200 Employee
    • Operations and Quality Lead
      • Aug 2018 - Jun 2020

    • Quality Specialist
      • Aug 2017 - Jul 2018

  • AS White Global
    • Bonifacio Global City
    • Assistant Team Lead
      • Jan 2017 - Aug 2017
      • Bonifacio Global City

  • Employers Mutual Limited
    • Bonifacio Global City, Taguig
    • Data Entry Agent
      • Jan 2014 - Jan 2017
      • Bonifacio Global City, Taguig

  • Happyhead Inc
    • 1852 Asuncion St., Brgy. Valenzuela, Santiago Village, Reposo, Makati City
    • HR Officer
      • Oct 2013 - Nov 2013
      • 1852 Asuncion St., Brgy. Valenzuela, Santiago Village, Reposo, Makati City

      Employee RelationsUpdate of 201 FilesPreparation, Encoding and Filing of Employee Contract RecruitmentMaintain Office Schedule, Events and CalendarPerform administrative function from time to time

  • Cube International
    • 12 Flr., Net Square Bldg., 3rd Ave cor 28th St., Bonifacio Global City, Taguig
    • HR and Admin Assistant
      • May 2013 - Sep 2013
      • 12 Flr., Net Square Bldg., 3rd Ave cor 28th St., Bonifacio Global City, Taguig

      Employee RelationsTimely update of 201 files.Preparation, Encoding and Filing of Employee ContractPerform administrative function from time to time.

  • One Stop Logistics Solutions Inc
    • 21F Times Plaza Bldg. UN Ave. cor. Taft Ave., Ermita, 1000 Manila, Philippines
    • Customer Service Coordinator
      • Jan 2013 - Apr 2013
      • 21F Times Plaza Bldg. UN Ave. cor. Taft Ave., Ermita, 1000 Manila, Philippines

      In charge in handling all customer concerns, inquiries and follow-up.Coordination with different department for an effective flow of operations. Manage and encode all orders via SAP.Generate EOD reports for Daily KPI monitoring.

  • Almer Manpower Corporation
    • 4 Flr Rufino Plaza Bldg., Makati City
    • HR Assistant
      • Dec 2012 - Jan 2013
      • 4 Flr Rufino Plaza Bldg., Makati City

      Acted as an HR Assistant RelieverScreening and Inverview of qualified staffers.Preparation, encoding and filing of staffers contract.Issuance of Government loans for staffers.Monitoring of staffers 201 files.Supervision of staffers DTR submission for timekeeping.

  • St. Augustine School of Nursing
    • # 165 Alabang-Zapote Road, Las Piñas City
    • HR Assistant
      • Sep 2012 - Dec 2012
      • # 165 Alabang-Zapote Road, Las Piñas City

      Generate Timekeeping for Academic and Non Academic Personnel for Head Office Submission.Screening and Interview for Newly Hired Personnel. Implementation and Monitoring of Branch Level Policy. Timely update of Employees 201 File in HRIS.In charge in posting Government remittances/payments. Perform other administrative function from time to time.

  • De La Salle-College of Saint Benilde
    • 2544 Taft Ave, Manila 1004 ‎
    • Auxiliary Clerk
      • Oct 2011 - Aug 2012
      • 2544 Taft Ave, Manila 1004 ‎

      Administers Faculty Evaluation for all College Levels.Administers Psychological Testing for incoming Freshman Students.Administers various Departmental Assessment Survey form.Encoding and Verification of collected Data.Distribution of Assessment Results for each Department.Perform routing task under direct supervision of the Center for Learning and Performance Assessment.

  • Accenture
    • 12Flr. Cybergate Tower 2, Pioneer St. Mandaluyong City
    • Transaction Processing Representative
      • Nov 2006 - Aug 2011
      • 12Flr. Cybergate Tower 2, Pioneer St. Mandaluyong City

      Perform data entry and research in various system and tracking tools.Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/ problems.Assess and resolve non standard and standard issues or problems.Seek advice and escalate issues when faced with tasks or problems outside the scope of the work. Maintain balance between productivity and quality of each transaction.Assigned as the Events Coordinator of the Team for Inter-team and Accenture wide Events.

Education

  • 2002 - 2006
    City College of Manila
    Bachelor of Science (BS), Psychology

Suggested Services

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Industry Focus. “Outsourcing and Offshoring Consulting”

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