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Bio

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Ravi Budihal is a seasoned IT professional with 14+ years of experience in software development, testing, and support. He holds a Bachelor's Degree in Electronics and Communications Engineering from Gogte Institute of Technology, BELGAUM. Ravi has worked as a Senior Network Engineer, QA Specialist, and Technical Engineer at Infosys Ltd, and has expertise in technologies like Python, Linux, TCL, and Cisco Unified Call Managers (CUCM).

Experience

  • Haddows Infotech
    • Bengaluru, Karnataka, India
    • Senior Network Engineer
      • Dec 2019 - Present
      • Bengaluru, Karnataka, India

    • QA Specialist
      • Jun 2017 - Present

      Technology: PythonModel: Agile ProcessPlatform: Linux/TNGPI serverFramework used: ICF/YAMLWork: Currently involved in Test Plan Creation and analysis of Network Topology of client environment and creating automation Sanity Suites for CUCM using Python language and cisco proprietary automation framework (YAML).Manual testing, writing test scripts, Test case execution, Debugging errors, Test plan creation and modification, Upgrading/Fresh installing call manager, Configuring gateways and required configurations for the test suite etc. Functionalities Tested: Working on automating Golden bridge test scenarios involving multiple components interactions like CUCM, UCXN, Acano, Expressway, CUBE, IOS Gateways and raising a Jira/Defects if the test cases are not working according to feature functionality.Providing Presentation/Demo of newly developed suite for clients/customers every sprint.

    • QA Specialist
      • Jan 2016 - Present

      Technology: TCL/PythonPlatform: LinuxFramework used: Modena/YAMLWork: Involved in creating Sanity suites for Automation testing of the existing as well as new Features on different releases of the Cisco Unified Call Managers (CUCM). Worked on Texoma, Ladoga, Victoria, Chilika, Corrib and Tenaya releases.Manual testing, Writing test scripts, Test case execution, Debugging errors, Test plan creation and modification, Upgrading/Fresh installing call manager Configuring gateways and required configurations for the test suite etc. We work on defect verification, adhoc testing, testing impacted features during impacted regression phase and raising Jira/Defects if the test cases are not working according to feature functionality.

    • Senior QA Engineer
      • Feb 2014 - Dec 2015

      Technology: PythonPlatform: Linux/WindowsFramework used: ATEWork: Writing test scripts for automation testing of Cisco Telepresence servers using Python for every new build dispatched.Monitoring job runs and Analysis of failures. Fixing script issues.Manual/Ad-hoc testing of specific features.Manual testing, Writing test scripts, Test case execution, Debugging errors, Test plan modification, Upgrading/Fresh installing telepresence server and Debugging failures on job runs and testing GUI features.Functionalities Tested: Conferencing, Administration, Networking, Media resource distribution. (Automation only), Security (Manual).

    • QA Engineer
      • Aug 2011 - Jan 2014

      Technology: TCLPlatform: LinuxFramework used: ModenaWork: Involved in Manual testing, automation of existing Sanity suites and new Features on different releases of the Cisco Unified Call Managers (CUCM). Worked on Texoma, Ladoga, Victoria, Chilika, Corrib and Tenaya.Manual testing, Writing test scripts, Test case execution, Debugging errors, Test plan modification, Upgrading/Fresh installing call manager Configuring gateways and required configurations for the test suite etc. Functionalities Tested: VOIP calls, Mobility, Call routing, Calling search space and other rules, Conferencing in Cisco VOIP phones, Gateway configurations for Mobility features (Manual as well as automation testing), IPV6, MCU-Conductor, Energy wise power save plus, GUI testing etc.

    • Technical Engineer
      • Apr 2010 - Jul 2011

      Worked into support as technical engineer – Used “Oneview” tool to deal with the faults related to PSTN and VOIP phone connections and Broadband connection issues (wireless network issue, slow speed, dropping connection, broadband hub phone issue etc.)

Education

  • 2004 - 2008
    Gogte Institute of Technology, BELGAUM
    Bachelor’s Degree, Electronics and Communications Engineering

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