Experience

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  BMG Research

  • London, England, United Kingdom

  • Senior Research Executive

    • Feb 2023 - Oct 2023
    • London, England, United Kingdom

• 

  Sapphire Community Group

  • London, England, United Kingdom

  • Wellbeing Academy Officer

    • Jun 2022 - Feb 2023
    • London, England, United Kingdom

    Working within the Sapphire Wellbeing Academy to help young people access practical support and resources to enhance their wellbeing.

• 

  Overcome

  • London, England, United Kingdom

  • Supervisor and Team Leader

    • Jun 2022 - Sep 2022
    • London, England, United Kingdom

    Supervised three teams totalling 12 researchers to produce two rapid reviews and a qualitative research report. Research topics included: academic stress in university students across the US, Germany and India; digital mental health interventions in low to middle income countries and evaluating the effectiveness of student mental health teams in UK universities.

• 

  Opinium (London :: New York :: Amsterdam)

  • United Kingdom
  • Market Research
  • 100 - 200 Employee

  • Research Executive

    • Aug 2021 - Sep 2021

  • Junior Research Executive

    • May 2020 - Jul 2021

  • Intern

    • Dec 2019 - May 2020

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  Department of Psychology, Lancaster University

  • Research Assistant: Investigative Interviews

    • Nov 2018 - May 2019

    Working alongside Dr Lynn Weiher in a research project exploring the role of rapport in investigative interviews. Responsibilities included: conducting interviews, collecting high quality experimental data, recruiting participants, coding transcribed interviews and working with technical equipment (XSens motion tracking suit).

• 

  Directory-Group Agency

  • London, United Kingdom

  • Retail Sales Associate

    • Aug 2018 - May 2019
    • London, United Kingdom

    Delivering exceptional customer service in various luxury stores by building rapport with customers Adaptability by supporting team members in different departments with various tasks

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  FM Outsource

  • Digital Customer Care Advisor

    • Oct 2017 - Dec 2017

    Communicating with customers via online web chat to resolve customer queries Demonstrating problem solving skills by evaluating customer complaints/ inquires and providing resolutions that can be implemented Liaising with other companies to find the best course of action for the costumer Showing excellent written communication skills by writing clearly and concisely to customers and presenting important information in a manner that would be easily understood

• 

  School Uniform Direct

  • London, United Kingdom

  • Sales Assistant

    • Aug 2016 - Sep 2017
    • London, United Kingdom

    Demonstrated high levels of customer service by communicating with customers, retaining product knowledge on different school uniforms and requirements needed ensuring customers had sufficient support. Also, collaborating with the team to implement a new system to control and monitor large crowds, to enable a smooth shopping experience