Bio
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Topline AI
Raul Damon is a seasoned IT professional with 10+ years of experience in various leadership roles, including Head of IT, Director of IT, Operations Manager, and IT Support Specialist. He holds a Bachelor of Engineering degree from the University of Michigan and certifications in Project Management, ITIL, and PRINCE2.
With expertise in technical infrastructure, monitoring systems, and security, Raul has a strong background in optimizing processes and resolving issues. He has worked with prominent companies such as Code42, Document Ware, Rubrik, Imperva, Rapid7, and LogMeIn.
Credentials
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Outlines of Project Management
Spider-ProjectsJan, 2015- Apr, 2026 -
ITIL Foundation Level
Fast Lane US -
PRINCE2 Practitioner
AXELOS Global Best Practice
Experience
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Head of IT
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Jul 2022 - Present
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Director of IT
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Jun 2021 - Jul 2022
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Operations Manager
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Sep 2020 - Jun 2021
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Operations Engineer
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Jun 2017 - Sep 2020
In my role as an Operations Engineer, I supported and optimized our technical infrastructure, monitoring systems, resolving issues, planning solutions and ensuring security. I also automated processes and collaborated across team for incident resolution and project support!
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Operational Analyst
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Oct 2015 - Apr 2017
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IT Support Specialist
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Apr 2014 - Sep 2015
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Education
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University of Michigan
Bachelor of Engineering - BE
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Computer and Network Security”
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