Bio
Experience
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Division Head Eastern Seaboard Industrial
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Jun 2022 - May 2024
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Thailand
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United Kingdom
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Staffing and Recruiting
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700 & Above Employee
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Senior consultant ; Human Resources and Commerce Finance
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Jan 2022 - May 2022
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Human Resources Consultant
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Jun 2019 - Dec 2021
Robert Walters is one of the world's leading global specialist recruitment consultancies. Established in London in 1985, the Group now operates across 30 countries.We specialise in permanent and contract recruitment and count Fortune 500 companies, global investment banks and multinational blue-chip organisations as clients. Robert Walters' Thailand office manages the careers of the highest calibre professionals in the fields of accounting & finance, banking & financial services, general management, HR, IT, sales & marketing, supply chain, procurement & logistics, engineering & manufacturing and pharmaceutical & healthcare.An award-winning business, Robert Walters has a proven track record of providing high quality recruitment services and our success is further endorsed by the many awards we have won over the years.
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JAC Recruitment Group
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Chonburi, Thailand
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Senior Manager - Eastern Seaboard
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May 2012 - Apr 2019
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Chonburi, Thailand
• Oversee of operation, Business strategic, Sales performance and administrative for Eastern Seaboard branch. • To work closely with Top Management team to develop and execute new sales strategies, plans and processes in line with the country and region’s plan.• To build, lead and motivate the sales team to achieve and exceed new sales targets and KPIs.• To monitor and review individual and team new sales performance through regular meetings and reviews.• To ensure marketing and new sales data are properly tracked and recorded according to the country and region’s requirements.• To build, lead and motivate the sales team to achieve and exceed customer experience and KPIs through excellent customer management.• To provide support to the team in handling complaints and to resolve escalated complaints.• To monitor the customer journey for new and existing customers and waiting area for parents.• To contribute to the generation of new ideas regarding acquiring new inquiries and leads.• To identify training needs and provide training / refreshment training to ensure staff are fully equipped with the necessary skills and knowledge to achieve and exceed the new sales targets and KPIs and to provide excellent pre- and post- sales services to KPIs and improve customer survey results.
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General Motors
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Rayong, Thailand
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Asean Export SQE
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Jun 2011 - May 2012
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Rayong, Thailand
• Potential Suppliers Assessment (Sourcing new suppliers).• Liaison between Purchasing, Engineering, Manufacturing, and suppliers to resolve supplier quality issues and to provide technical support. • Drive, monitor through supplier program review and administer Advanced Product Quality Planning (APQP) with ASEAN suppliers.• Participate and assist in selection of new supplier.• Coach & train new selected suppliers regarding GM System (GQTS), Processes and Procedures and communicate part status in data systems (GQTS).• Drive Fast Response for supplier problems and escalate issues as necessary to his/her supervisor.• Review and approve supplier’s Quality Plan on new part programs.• Review supplier manufacturing processes and quality systems.• Implement and monitor the part qualification and certification process with selected suppliers.• Improve quality performance of suppliers by conducting workshops at supplier locations, providing technical assistance in developing a quality system, or other technical support as required.• Supplier product readiness including Part approval control, process approval and improvement and performance monitoring leads to quality improvement.• Problem resolution-future/current quality.• Provide supplier performance data and feedback to divisional staff (i.e., Purchasing, Engineering).• Monitor supplier implementation of improvement plans resulting from the assessments / workshops through follow-up measures.
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United States
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Computers and Electronics Manufacturing
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700 & Above Employee
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Electrical Sourcing Engineer
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Dec 2009 - May 2011
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Supplier Quality Engineer (Supplier Improvement & Development)
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Sep 2007 - Nov 2009
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Education
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2003 - 2007Burapha University
Bachelor's degree of Engineering, Industrial Engineering
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Industry Focus. “Staffing and Recruiting”
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