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Bio

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Rattanakorn Pongthup is a seasoned marketing professional with 6+ years of experience in brand and PR management, and 6 months of experience in customer relationship management. He holds a Bachelor's degree from Kasetsart University and has received the Digital Acumen certification from PwC.

Credentials

  • Digital Acumen
    PwC
    Nov, 2021
    - Apr, 2026

Experience

    • Thailand
    • Accounting
    • 700 & Above Employee
    • Senior Associate
      • Jul 2021 - Present

      - Develop projects relating to Brand and PR outputs and activities- Plan, manage, assist and setup internal and external marketing events, including CEO interview, Facebook live, press conference, internal webcast, internal podcast, etc.- Collaborate with network colleagues in other territories/Line of Service on global projects and brand-defining initiatives- Lead a secretarial role to support and enhance the team's workflow- Monitor media and increase the share of voice and positive coverage to be the first ranking compared with direct competitors- Drive and manage the firm’s internal social media with higher participation users- Ensure PwC Thailand's image and branding aligned with PwC Global

    • Associate
      • Apr 2018 - Jun 2021

      - Develop projects relating to Brand and PR outputs and activities - Provide secretarial and administrative work to enhance the team's workflow- Collaborate with Network colleagues in other territories/Line of Service on global projects and brand-defining initiatives- Schedule, organise and manage team's plan and timeline- Increase media coverage volume and the total PR value 10%- Ensure PwC Thailand's image and branding aligned with PwC Global

  • Thai Airways International
    • กรุงเทพมหานคร, ประเทศไทย
    • Customer Relationship Management Specialist
      • Jul 2017 - Dec 2017
      • กรุงเทพมหานคร, ประเทศไทย

      - Handle passenger feedbacks, acknowledge and resolve customer complaints and problems - Assist passengers with flight reservations, itinerary changes, baggage concerns and questions about customer loyalty programs- Keep records of customer interactions, ensure customer satisfaction and provide professional customer support

Education

  • 2013 - 2017
    Kasetsart University
    Bachelor's degree, Humanities

Suggested Services

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Industry Focus. “Accounting”

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