Experience

• 

  Randstad Malaysia

  • Malaysia

  • HRSS Regional (SEA) Administrator

    • Apr 2018 - Present
    • Malaysia

    ● Seek Management approval for any paperwork created to be sent to potential and existing employees● Time management of the recovery of signed employee employment related documentation from new and existingemployees.● Creation of and updating of employment contracts, produced error free and within the correct legislative templates● Generate new employee offer pack including contract, welcome letter, commission schedule, job description● Maintenance of Job Description register to attach to all employee offers● Creation and maintenance of confidential Employee’s Personal Files● Maintenance of HR Master list for all staff movements, transfers, promotions and increments to be sent to payroll● Creation and maintenance of HR New Joiners spreadsheet for successful onboarding with Payroll, and Office Managers● Set up of new employees on IT Systems via assit me● Set up new employee on Elearning System● Liaise with third party medical insurers to add new employees and remove exited employees and follow up on claims● Follows up on Employee Confirmation/Extension of probation, issuing reminders and letters as required● Create Update reports like HR Dashboard, exit interview, staff attrition, etc● Involved in creating participation list for Great People Survey or employee data needed for other HR related projects● Issuing exit interview electronically and arranging with HRBP for interview where necessary● Creation of exit letters and updating personal files

• 

  WorleyParsons

  • Kuala Lumpur, Malaysia

  • HR Analyst

    • Mar 2017 - 2018
    • Kuala Lumpur, Malaysia

    • Maintain master data changes or new data entry requirements upon employee movement, mobilization, demobilization, salary adjustment, promotion, personal data change, job grade change etc.• Liaise and work with location People Group teams to update People Information and to ensure data integrity.• Consistently review update the Standard Operating Procedure(SOPs) to ensure completeness and it is up to date.• Maintain and update employee data in the HRIS according to employee life cycle and ensure completeness and consistency of employee’s data.• Responsible for the HRIS data administration and changes within SAP and Oracle systems in timely manner.• Support BSC Payroll with the master data entry to ensure that there is no delay for timely payment.• Evaluates reports and other information, and ensure reports are consistent, reliable and accurate.

• 

  Bumi Armada

  • Kuala Lumpur, Malaysia

  • HR Claim Assistant

    • Feb 2016 - Feb 2017
    • Kuala Lumpur, Malaysia

    • To verify personal staff claims provided with supporting document for payment processing. • To verify project related claims provided with supporting documents for payment processing (onshore & offshore) staffs.• To update offshore crew wages followed by attending email inquiries on profile creation request for new joiners.• To attend and reply email inquiries regarding status of submitted claims for onshore & offshore staff.

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  AMBANK (M) BERHAD

  • Kuala Lumpur, Malaysia

  • Customer Service Executive

    • Jan 2012 - Oct 2015
    • Kuala Lumpur, Malaysia

    • Confer with customers in order to provide information about retail banking products and services, meantime by keeping records of customer interaction and transaction complaints and ensuring actions been taken. • Cancelation & activation of debit &credit card for overseas usage, waivers request on fees & finance charges of credit card account, transfer of fund to pay off loans & bills and to deposit accounts, stop cheque ,to send complaints and reports on ATM &CDM cash dispense ,guiding customer on online banking issue for registration or transfer of fund & bills, follow up with customer based on their request on redemption statement & statement of account with respective department for housing loan account ,to request grant and settlement letter for hire purchase account and to send request on settlement request & refund to personal loan account .• Solicit sale of new or additional banking services and products.

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  Standard Chartered Bank

  • Kuala Lumpur, Malaysia

  • Administrative Assistant

    • Mar 2008 - Mar 2010
    • Kuala Lumpur, Malaysia

    • To work from a list of customers who have payment that delinquent or soon to be due, by getting in touch with customer, making notes on when the customer plan to make payment.Provide advice on helping customers to avoid late payment fees & finance charges.• To carry out admin work, preparing and issuing monthly statement , cheques collection from customers (via post or walk in customer), key in cheque payment, preparing proposal for loan restricting, legal fees charges calculation that been imposed on auctioned properties, to prepare legal letter for house repossession and auction withdrawal letter.• Proposing loan restructuring, liaising with legal firms to check on pending legal fees & charges on customers account and disclose the amount to customers for settlement. To attend walk in customers to assist them on inquiries regarding their accounts and loans.