Topline | Raquiza Bernadeth

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Raquiza Bernadeth

Sr. Support Analyst at Flycast Partners

Intro Book

IT professional with technical support and system administration expertise.

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Location

Old Bridge, New Jersey, United States, US

Languages

English Full professional proficiency
Tagalog Native or bilingual proficiency

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Rate

This rate is determined by the professional's skill set, client collaboration, experience and appearance on lineups.

$75.0

Hourly Rate

How This Rate is Calculated

Okay, let’s tackle this. So Raquiza has a Bachelor’s degree in Computer Engineering and certifications in Freshservice implementation. She has over 15 years of experience in technical support, system administration, and software implementation. Her experience in BMC Footprints Service, Numara, and Freshworks is valuable. However, her role is now in a support analyst position at Flycast Partners, which might pay less. Location is Old Bridge, New Jersey, which is not a major tech hub. Considering her experience, certifications, and education, I would estimate her hourly rate to be around $75, which is lower than average for technical support professionals in the US. This rate is also lower than what she could have earned in her previous roles, but her current role and location suggest a lower pay scale.

Bio

Generated by

Topline AI

Raquiza Bernadeth is a seasoned IT professional with expertise in technical support, system administration, and software implementation. She holds a Bachelor's degree in Computer Engineering from Pamantasan ng Lungsod ng Maynila and has certifications as a Freshservice Implementation Specialist and Freshservice Expert. With over 15 years of experience in various roles, she has developed strong skills in technical support, configuration, and administration of software systems.

Credentials

Freshservice Implementation Specialist Certification

Freshworks

Jan, 2022
- Apr, 2026
Freshservice Expert Certification

Freshworks

Oct, 2021
- Apr, 2026

Experience

Flycast Partners
- Tampa/St. Petersburg, Florida Area
- Sr. Support Analyst
  - Jan 2017 - Present
  - Tampa/St. Petersburg, Florida Area
BMC Software
- Technical Support Analyst
  - Oct 2008 - Nov 2016
  Provide support on BMC Footprints Service core clients and partners facing issues, configuration and administration needs. Became the point of contact for overseas partners/resellers while in Numara. Built Windows based virtual machines as a test environment for the NJ support team with SQL Server Management Studio, Active Directory and Exchange server features for testing Footprints with DB, LDAP and email issues. Test solutions/patches or bug fixes provided by developers before release to customers. Create knowledge base articles useful for supports alike and customers to explore product features and solutions.
Vonage
- Technical Support
  - Aug 2008 - Oct 2008
kgb
- System Administrator
  - Sep 2002 - May 2008
Maritime Academy of Asia and the Pacific
- Philippines
- Network Support Engineer
  - Apr 2001 - Aug 2002
  - Philippines

Education

1996 - 2001

Pamantasan ng Lungsod ng Maynila
Bachelor's degree, Computer Engineering

1996 - 2001

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer and Information Technology”

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Raquiza Bernadeth

Refer a Friend to Get
100 Credits For FREE

$75.0

Hourly Rate