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Bio

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Raphaelle Limoges Benveniste is a seasoned hospitality professional with experience in event management, guest relations, and front desk operations. She has worked in various roles, including Guest Relations, Event and Brand Manager at CoDE Pod Hostels, and Front Desk Receptionist at Hostelling International. Raphaelle has also held positions in the tourism industry, including Front Desk Agent at Office du Tourisme et des Congrès de Paris and Entertainer at Barcelo Hotels & Resorts. She holds a BTS in Entertainment and Tourism from Instituto Pino Montano and a Bafa certification from UCPA.

Credentials

  • Bafa
    UCPA
    Jan, 2006
    - Apr, 2026

Experience

  • CoDE Pod Hostels
    • Edinburgh, United Kingdom
    • Guest relations, event and brand manager
      • Apr 2019 - Feb 2020
      • Edinburgh, United Kingdom

      For the new hostel opening in August 2019 I was in charge of: buying supplies like mattresses, tables, design/order uniforms, set up suppliers for cleaning and food, recruitment, decoration.I organised the launch event in cooperation with Travel Massive.I was in charge of the events for our guests and public and I ran the beer tastings. I was in contact with performers to run events like magic show, storytelling, talk/conferences, live music etc...I promoted the events on social media and created the events on the booking platform.

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • hostel manager
      • Nov 2017 - Feb 2019

      Hire staff members, check and make sure the health and safety procedures are in place and respected, run weekly drills for the fire procedures, weekly cash up, deal with invoices, on call for any emergencies.

    • Assistant Manager
      • Sep 2015 - Nov 2017

      As an assistant manager my role was to:- prepare breakfast, welcome guests, housekeeping, reservations, order food and cleaning products, report maintenance issues, refund guests if necessary, purchase products for the hostel when necessary.

  • Hostelling International
    • Paris Area, France
    • Front Desk Receptionist
      • May 2013 - May 2015
      • Paris Area, France

      Welcome our guests, check-in, check-out, dealing with reservations, reply to emails. Working as a team and make sure that the back office is running well while on shift.

    • Front desk agent
      • May 2012 - Oct 2012
      • Paris Area, France

      I was working in a kiosk in front of Notre Dame cathedral.My role was to welcome, advise and sell tourists products.

  • Barcelo Hotels & Resorts
    • Huelva Area, Spain
    • Entertainer
      • Sep 2009 - Sep 2010
      • Huelva Area, Spain

      Live in position. I would follow an activity schedule made for hotel guests and lead them, (tai-chi class, water volley ball, riffle, evening shows like Grease or Cabaret etc...)

Education

  • 2013 - 2014
    Ecole Supérieure EPH
    Licence, Marketing and communication
  • 2008 - 2009
    Instituto Pino Montano
    BTS AGTL, Entertainment and tourism

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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