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Ranganath Chirumamilla, Itil profile image

Ranganath Chirumamilla, Itil

Pension Advisor at ICICI Prudential Pension Funds Management Company Limited
Intro Book
ITIL certified professional with experience in IT service management and related fields.
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Location
Medak, Telangana, India, IN
Languages
  • English -
  • Telugu Native or bilingual proficiency
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Bio

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Ranganath Chirumamilla is a seasoned IT professional with expertise in IT Service Management, possessing certifications like ITIL Foundation in IT Service Management. He has extensive experience in various roles, including RTQM, MIS Analyst, Research Analyst, e Support Officer, Transaction Processing Officer, Technical Support Executive, Pension Advisor, Land Investment Advisor, Insurance Manager, Business Partner, Financial Advisor, and Mutual Funds Distributor.

Credentials

  • ITIL Foundation in IT Service Management
    EXIN
    May, 2013
    - Apr, 2026

Experience

  • ICICI Prudential Pension Funds Management Company Limited
    • India
    • Pension Advisor
      • Feb 2023 - Present
      • India

  • BBG - BUILDING BLOCKS GROUP
    • India
    • Land Investment Advisor
      • Jun 2022 - Present
      • India

  • Bajaj Allianz Life
    • India
    • Insurance Manager
      • Jul 2021 - Present
      • India

  • ICICIdirect
    • India
    • Business Partner
      • Jun 2021 - Present
      • India

      Mutual Funds Distributor and handling AUM of close to 25 Lakhs since I have started in June 2021(14 months).

  • Aditya Birla Capital
    • India
    • Financial Advisor
      • Sep 2016 - Present
      • India

  • Knoah Solutions
    • RTQM, MIS Analyst
      • Jun 2015 - Aug 2019

    • Research Analyst
      • Mar 2013 - May 2015

    • e Support Officer
      • Mar 2011 - Feb 2013

      Assisted learners in resolving various technical issues related to the software installation and activation that occurred in the software product, on various platforms of Windows and Macintosh through Live Chat.

  • MphasiS
    • Transaction Processing Officer
      • Oct 2009 - Nov 2010

      . Supported Home and Home Office End-Users through Live Chat. Provided technical support to HP All-in-One printer products as part of HP Consumer e-services. Resolving issues related to Printing, Scanning, Faxing, and Copying . Troubleshooting included Hardware, Operating Systems (Windows), Applications, Networking and Internet related issues. Provided self-help mechanisms to customer through knowledge base. Researched technical solutions to provide better service to the customer.

  • Brigade Corporation
    • Hyderabad Area, India
    • Technical Support Executive
      • Nov 2007 - May 2009
      • Hyderabad Area, India

      Supported Home and Home Office End-Users through Live Chat.Provided technical support to HP All-in-One printer products as part of HP Consumer e-services.Resolving issues related to Printing, Scanning, Faxing, and Copying. Troubleshooting included Hardware, Operating Systems (Windows), Applications, Networking and Internet related issues.Provided self-help mechanisms to customer through knowledge base. Researched technical solutions to provide better service to the customer.

Education

  • 2003 - 2007
    Sri YPR College of Engineering & Technology
    Bachelor of Technology - BTech, CSIT
  • Jyothi Vidyalaya
    SSC, Maths, Science

Suggested Services

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Industry Focus. “Financial Services”

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