Experience

• 

  Wellmark Blue Cross and Blue Shield

  • United States
  • Insurance
  • 700 & Above Employee

  • Senior Executive Account Manager

    • Nov 2018 - Present

  • Executive Account Manager

    • Jul 2012 - Present

    I manage and retain a book of business of large national self-funded health plans, ancillary employee benefits, and wellness programs. I provide consultation to national accounts about utilization, trends, plan designs and legislation and how to incorporate these into their strategic goals and strategy. I collaborate with internal partners to renew accounts, implement new or update existing services for accounts, coordinate project management and resolve challenges on behalf of my accounts.

  • Senior Account Service Representative

    • Sep 2000 - Jul 2012

    Work with Account Management team to assist in retaining large national clients and maintain strategic relationship management with customers, agents and consultants. Coordinate renewal paperwork, help accounts resolve day-to-day issues and maintain relationships with accounts.