Bio
Experience
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Inception Fertility
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Vancouver, British Columbia, Canada
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Divisional Vice President
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Aug 2022 - Present
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Vancouver, British Columbia, Canada
Work alongside the regional/market leadership teams to implement consistent, disciplined processes in each clinic operations. Support and enable market leadership to accelerate the growth of the business, both organically and through continued acquisitions.
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Chief Operating Officer
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Jun 2011 - Aug 2022
Led a team of 150+ staff and operations for British Columbia’s premier MRI and Medical Imaging facility, developed short, medium and long-range strategic goals and plans.Maintained and developed policy, workflow, and scheduling programs and standards through change management and employee empowerment.Prepared, recommended, and managed capital and operating budgets.Oversee daily operations of the company and the work of the leadership team. Evaluated performance by analyzing and interpreting data and metrics. Assisted CEO in development opportunities including strategic partnerships and potential investments.Worked with the CEO to coordinate and execute the company’s growth strategy.
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Purchasing Management Association of BC
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New Westminster
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Marketing Instructor
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May 2010 - Oct 2019
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New Westminster
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Canada
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Telecommunications
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700 & Above Employee
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Director - Product
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Mar 2010 - Sep 2010
Reported to the Vice President, Retail, responsible for developing and implementing an overall product and customer service strategy across all home entertainment and communications products. Department leadership position for a 22-person team. Created new home entertainment product strategy to increase competitiveness of core communications product offering.Exceeded corporation reorganization transition timeline targets by three months.
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Director - Wireless
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Nov 2008 - Mar 2010
Reported to the Vice President, Purchasing, responsible for developing and implementing the corporate retail product and customer service strategy for Rogers Wireless and Fido brands.Provided leadership and direction to an 8-person team.Accountabilities include sales, gross margin, inventory, CAPEX, process design, and customer satisfaction.
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Senior Category Manager - Wireless
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Oct 2006 - Nov 2008
Reported to the Vice President, Purchasing: responsible for the creation of corporate retail marketing and sales initiatives for Rogers Wireless and Fido. The key deliverables included best in class retail inventory turns as well as meeting corporate margin objectives.•Achieved wireless industry-best 35% same store sales growth in 2008 versus 2007 and 29% same store sales growth in 2007 versus 2006 through the creation and deployment of channel specific programs and promotions.•Increased sales and gross margin by 7% through the implementation of an extended warranty program•Created and implemented a supply chain strategy resulting in an increase in annual wireless inventory turns from less than 4 to over 15 and a savings in excess of $75million.•Reduced obsolete wireless inventory from 21% to 3% of total inventory value, resulting in a $2.7million improvement in profitability through aggressive promotions and operational strategies.
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Category Manager - Video Games
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Sep 1997 - Jul 2005
Reported to the Vice President, Purchasing: responsible for the creation of retail marketing initiatives for the Rogers Video gaming category. •Led the rental video game industry in revenue-sharing programs: developed the model for publishers that helped grow vendor revenue by 200% and Rogers Video revenue by 300%•Provided vendors with product development and quality assurance feedback at beta stage of new product development•Developed a sell through and trade-in video game business plan, currently generating an incremental $1.5million in revenue per year.
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Education
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2008 - 2010Simon Fraser University
Executive Masters of Business Administration, Business Administration -
1990 - 1995The University of British Columbia
Bachelor of Commerce, Finance Specialty -
2014 - 2015CPA Canada
Accounting and Finance -
1997 - 1999Purchasing Management Association of Canada
Level 2 Designation, Supply chain and quality management
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Industry Focus. “Hospitals and Health Care”
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