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Rand Sharayra

Customer service team leader at kawkab
Intro Book
Seasoned customer service and operations professional with experience in management and marketing.
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Location
Amman, Jordan, JO
Languages
  • English -
  • Arabic -
Skills
  • Accounting Skills
  • Communication Skills
  • Customer Service
  • Management
  • Microsoft Office
  • Show all
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Bio

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Rand Sharayra is a seasoned professional with 10+ years of experience in customer service, operations, and management, holding roles at kawkab, Trusty Group, Jollychic, Aramex, and Bank-al-Etihad.

Experience

  • kawkab
    • Jordan
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Customer service team leader
      • Sep 2022 - Present

    • Customer service Specialist
      • Dec 2021 - Sep 2022

  • Trusty Group
    • Jordan
    • operations coordinator
      • Jul 2019 - Dec 2021
      • Jordan

      Golden Supplies - Sameh mall

  • Jollychic
    • Resolution Specialist
      • Nov 2017 - Jun 2019

  • Aramex
    • United Arab Emirates
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Social Media Specialist
      • Feb 2017 - Nov 2017

    • Customer Service Executive
      • Sep 2016 - Feb 2017

      Contact center executive and social media

  • Bank-al-Etihad
    • jubiha branch
    • Customer Service Trainee
      • Mar 2016 - May 2016
      • jubiha branch

      MAY, 2016 Bank al Etihad of Jordan –Al Jubiha branch.Training majorities: Customer service - operations. Credit card, Cheque issuance. Loans – personal, corporates, cars…etc. Account’s handling – open, editing, close accounts…etc.

Education

  • 2012 - 2016
    University of Jordan
    Bachelor Degree, Economics
  • 1999 - 2012
    Educational Creativity school, 2012
    High School, Information Technology

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail Apparel and Fashion”

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