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Ramon Cliquet is a seasoned product designer with 20+ years of experience in leading product design service delivery for global technology projects. He has a strong background in user-centered design practices, with expertise in design systems implementation, digital solutions development, and innovation through design. Ramon has worked with prominent companies such as BHP, iiNet, and UOL, and has a strong educational foundation in communication and design.

Credentials

  • Design-Led Strategy: Design thinking for business strategy and entrepreneurship
    The University of Sydney Business School
    Jan, 2024
    - Jun, 2026
  • Innovation Through Design
    The University of Sydney Business School
    Jan, 2024
    - Jun, 2026
  • Evaluating Designs with Users
    University of Michigan
  • Human-Centered Design
    IDEO.org
  • Understanding User Needs
    University of Michigan
  • User Experience Principles and Processes
    University of Michigan

Experience

  • Rio Tinto
    • Perth, Western Australia, Australia
    • Lead Product Designer
      • Mar 2024 - Present
      • Perth, Western Australia, Australia
  • HBF Health
    • Perth, Western Australia, Australia
    • Senior UX/UI Designer
      • Aug 2023 - Mar 2024
      • Perth, Western Australia, Australia

      Delivering HBF’s transformation program design initiatives. I contribute to the web squad work by employing user-centred design practices to ideate, define, propose and develop engaging digital solutions tailored for HBF members and customer prospects across various digital channels.

    • Australia
    • Mining
    • 700 & Above Employee
    • Principal User Experience Designer
      • Jan 2020 - Aug 2023

      Led and conducted product design service delivery for global technology projects. Coordinated UX/UI design on strategic programs and governed tools, frameworks, methods, and systems to expedite customer-centric digital solutions for BHP mining operations and enterprise functions.ACHIEVEMENTS:- 2023 SAP Best Run Customer Experience ANZ Awards Finalist- Generated USD 600M+ in sales revenue with a B2B product I designed that streamlines end-to-end trading with external customers.- Championed BHP's Digital Design System roll-out, currently adopted by 65 teams to expedite product design and development delivery.- Governed the UX Centre of Excellence repository, equipping 45+ practitioners with standards, principles, artefacts, and best practices.- Revamped employee and contractor onboarding experience, enabling a self-service profile activation and training journey.- Evangelised and onboarded Figma as BHP’s strategic design tool, now adopted by 700+ users across the business.- Oversaw SAP Fiori apps redesign, simplifying enterprise processes and enhancing performance across functional teams.

    • Specialist User Experience Designer
      • Jan 2017 - Dec 2019

      Responsible for the design delivery of a bespoke production systems suite, working closely with users and engineering teams to create and implement innovative concepts through research, design thinking, rapid prototyping, and design systems implementation.ACHIEVEMENTS:- Designed custom apps for controlling, automating, and optimising production decisions at Iron Ore mining sites including pit, rail and port operations.- Led design delivery of a bespoke Inventory Management tool for monitoring materials quantity and quality across BHP's supply chain.- Successfully rolled out rail and port scheduling custom applications that maximise Iron Ore throughput in Port Hedland operations.

  • iiNet
    • Perth, Australia
    • Senior UI/UX Designer
      • Jul 2015 - Dec 2016
      • Perth, Australia

      Drove a team of junior and mid-designers crucial in multiple customer experience improvement programs for iiNet. I supported the design deliverables on technical initiatives, marketing campaigns and service offerings for internal and external customers.ACHIEVEMENT:- Contributed to elevating iiNet...

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Digital Creative Director
      • 2012 - Jul 2015

      In this role, I brought creative digital solutions to life for diverse clients, from startups to large ASX-listed companies. Conducted and oversaw end-to-end design production, including branding, research, development and delivery of digital projects.

    • Senior Designer
      • 2008 - Jul 2012

      Led the design service across web, mobile, digital products, branding, and print. My contributions elevated and expanded the agency's service offerings and customer base.

  • UOL
    • São Paulo Area, Brazil
    • Digital Designer
      • 2007 - 2008
      • São Paulo Area, Brazil

      At UOL, Brazil's largest online content portal, I handled end-to-end online marketing, including branding, product development, website design, front-end implementation, banner animation, SEO, and social media campaigns.

  • EGO Comunicação Estratégica
    • São Paulo Area, Brazil
    • Web & Graphic Designer
      • 2005 - 2007
      • São Paulo Area, Brazil

      Responsible for creating online and print materials for a range of clients. Tasks included website design, branding identity, brochures and stationary creation, illustration, animation and front-end development.

  • POPCOM
    • São Paulo Area, Brazil
    • Web Designer
      • 2003 - 2005
      • São Paulo Area, Brazil

Education

  • 2003 - 2006
    Universidade Católica de Santos

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Industry Focus. “Mining”

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