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Ramesh Jaganathan is a seasoned sales and business development professional with over 20 years of experience in managing customer relationships, leading teams, and driving business growth. He has a strong background in sales, marketing, and operations, with expertise in managing large customer databases and developing strategic business plans. Ramesh holds a PGDBA degree from the National Institute of Business Management and a Diploma in Electronics and Communication Engineering from the Directorate of Technical Education, India.

Experience

  • Wafi Group
    • Dubai, United Arab Emirates
    • Sales Manager
      • Aug 2023 - Present
      • Dubai, United Arab Emirates

  • Wafi industries
    • Dubai, United Arab Emirates
    • Sales Manager
      • Aug 2023 - Present
      • Dubai, United Arab Emirates

    • General Sales Manager
      • Sep 2018 - Dec 2023
      • United Arab Emirates

      Heading the Business Development and Operations for the UAE market.Major roles include customer acquisition, repeat business generation, relationship building & maintenance with the clientele and consistent follow-up with the clientele to meet the company’s cash flow.Regular reports / site progress meetings with clients, co-ordination with the Municipality, mall Offices and landlords during the tenure of site completion.Handling the co-ordination between the Sub-vendors and suppliers of the company including external manpower resourcing.Doing yearly business of AED 2 Million and having a Total Customer data base of over 900+ which Includes –Malls, Builders & Contractors 30+, Offices-25+, Architect, Consultants & Designers – 50+ , Real-estate & Leasing -200+, Retailers – 600+ and Universities & Colleges & Schools- 25+ and Banks -8 .

    • General Manager
      • Sep 2018 - Dec 2023

    • Sales Manager
      • Jun 2016 - Sep 2018
      • UNITED ARAB EMIRATES

      Heading the Business Development and Operations for the UAE market.Major roles include customer acquisition, repeat business generation, relationship Building & maintenance with the clientele and consistent follow-up with the clientele.Doing yearly business of AED 3 Million and having a Total Customer data base of over 500+ which Includes –Malls, Builders & Contractors 20+, Offices-15+, Architect, Consultants & Designers – 25+ , Real-estate & Leasing -100+, Retailers – 350+ and Universities & Colleges & Schools- 15+ and Banks -8 .

  • KN Retail LLC & KN Interior Design LLC
    • Dubai, United Arab Emirates
    • Manager, Contracts
      • Mar 2014 - Dec 2016
      • Dubai, United Arab Emirates

      KN Interior Design is a turnkey interior design and contracting company, with offices in UAE and India. Headquartered in Dubai, the firm is run by qualified Engineering professionals, consisting of both skilled and unskilled workmen in the field. As the Manager of contracts, managing multiple projects, human resource management, minimal resource utilization etc., are some of the key functions and responsibilities.Roles & ResponsibilitiesHeading the Business Development and Operations for the UAE marketMajor roles include customer acquisition, repeat business generation, relationship building & maintenance with the clientele, labor management in the site and consistent follow-up with the clientele to meet the company’s cash flow Weekly reports and site progress meetings with clients, co-ordination with the Municipality, mall Offices and land lords during the tenure of site completionHandling the co-ordination between the Sub-vendors and suppliers including external man power resourcingAccomplishmentsDespite being new to the interior design sector, brought in businesses worth AED 7 million within a span of 24 months from new clientsCollected outstanding debts of around 13million with the same time period due to the relationship management with the clientele.Increased the client database in Retail sector, Architects and Design Consultants, Contracting with renowned clients within the stipulated time and providing highest customer satisfaction.

  • VIVA Entertainment FZCO
    • Dubai, United Arab Emirates
    • Sales Manager, Retail Operations and Channel Distribution
      • Apr 2003 - Feb 2014
      • Dubai, United Arab Emirates

      VIVA Entertainment is one of the leading distributors of boxed media in the Middle East GCC countries including movies, music, games and toys. Heading the retail operations, I have handled music and movies of Hollywood majors studio like Disney, Warner bros, Universal Studios, Sony, Twentieth Century Fox, Paramount etc., for about 9 years. In 2012, when the company decided to embark on the Toys distribution market, I went on to execute exclusive distribution agreements and strategies with some of the major supermarket chains, thus making VIVA a well-known distributor for toys in the region.Roles & ResponsibilitiesHandled the entire retail operations of major studios in music and movie industries in UAE with a team of 10 executives.Major roles included daily monitoring of sales and warehouse supplies, new product launch, outlet issues, barcode creation & reactivation in all outlets, marketing plan for new launches, product sales analysis, customer database analysis for all accounts and decision making on the executive’s and merchandiser’s incentives based on their performance ..Independent handling of the stores in terms of Merchandisers, decision making on quantities and product placement, contracts & pricing negotiation, branding and promotional activities, marketing of the product and fixation of customer retail price by building a relationship with the Mall and section managers.Preparation of weekly & monthly reports on all accounts and their performances, new release title execution plan vs achievement, studio wise performance, dealer incentives etc.,Regular monitoring of credit control for all dealer accounts, co-ordination with the logistics for timely execution of LPOs, dealing with delays in product imports AccomplishmentsIn 2003, Transferred from Branch office (Kuwait) to Head office (Dubai) within a period of six months with a promotion.Worked as the Sales Manager, UAE for Toys and Media for a period of 11 years with triumphing results

    • Senior Sales Executive, Channel Distribtion
      • Aug 1999 - Mar 2003
      • India

      Roles & ResponsibilitiesChannel distribution between Distributor –Wholesaler –Retailer of Sales promotion, marketing and collection amongst all distributors, wholesalers and retailers in Tamil Nadu.Servicing of all major wholesalers in Chennai city with an average sales and collection of between INR 40 Lakhs to 50 Laths per month (In AED 4 to 5 Million).Preparation of dealer incentives monthly with regards to sales & collectionCoordination with A & R and marketing department for product launchIndenting stocks and looking after the dealers’ order execution against goods receipt

    • Senior Sales Executive, Tamil Nadu - India
      • Oct 1995 - Jul 1999
      • Tamilnad, India

      Roles & ResponsibilitiesChannel distribution between Distributor –Wholesaler –Retailer Sales promotion and marketing amongst all retailers in Tamil Nadu for Warner BrosBrand Management, promotion and other merchandising activities in retail outlets

    • Sales & Service Engineer,
      • Aug 1993 - Sep 1995
      • Tamil Nadu - India

      Roles & ResponsibilitiesSales and Servicing of engine control valves and vibration meters

    • Indo Bio-Medical Enterprises ( June 1991 – July 1993] Sales Specialist,
      • Jun 1991 - Jul 1993
      • India

      Roles & ResponsibilitiesSales and marketing of medical disposables and medical equipment including St. Jude’s heart valves to hospitals and distributors in Chennai.

Education

  • National Institute of Business Management
    PGDBA, Business Administration
  • Directorate of Technical Education, India
    Diploma in Electronics and Communication Engineering (DECE), Diploma in Electronics and Communication Engineering
  • Thyagaraya Nagar High school

Suggested Services

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Industry Focus. “Retail”

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