Experience

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  Strategic Consulting USA Inc

  • USA,India,Singapore,Dubai,Europe

  • Head Of Operations

    • Jul 2013 - Jun 2018
    • USA,India,Singapore,Dubai,Europe

    Primary Responsibilities:Generation of Profit ,increase the market share and sales ,Achieve the Target with Increased Revenue. Distribution, Agents, channel Partner, Franchise ModelRecruitment of staff, Training and Development, Skills, Discipline etcOffice Upkeep Transportation, Administration and Facilities Management.Office Accounts and Expenses, Monthly/Annual budgetary revenue and expenses forecast for current and future with cost comparison.Major Projects Handled:--------------------------Major role in setting up BPO center in India to cater worldwide students for Foreign Universities and set up the Application Data Processing. Work in India.20 + years Knowledge, Expertise and Achievements in the following: Achieved marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; productivity, quality, and customer-service standards; resolving problems; completing audits. Headed the Digital Marketing team to optimize cost and effective marketing using Web Design & Development, Landing Pages, Search Engine Optimization, Search Engine Marketing Social Media Optimization, Email Marketing, Google Analytics. Determine annual and gross-profit plans by forecasting and developing annual sales quotas for regions, projecting expected sales volume and profit for existing and new products, analyzing trends and results, establishing pricing strategies, recommending selling prices, monitoring costs, competition, supply and demand. Life cycle of Employee including screening, short-listing interviewing, negotiating, recruiting employee orientation, space planning, performance management and improvement systems, organization development, compliance to regulatory concerns, development, and training, policy development and documentation, employee relations, compensation & benefits administration, employee safety, welfare, wellness, and health.

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  Coventry University London ,Coventry Services ,South Asia

  • Chennai Area, India

  • Director

    • Jul 2009 - Aug 2013
    • Chennai Area, India

    Headed the Coventry University South and South East Asia markets and ensured brand building with innovation in planning, marketing, recruitment, training, etc, to achieve targets. Frequent travels to countries in South and Southeast Asia for Human Resource Training. Interact with corporate, ensuring opportunity for returning students. Back Office support to over three continents and assist the UK team in, on time processing. Strategise new and updated HR plans to reach new markets. Devises effective lead generation and customer conversion activities through email campaigns, social media, online advertising, etc. Identifies new and effective means of growing customer base through events, sponsorship opportunities, and strategic partnerships. Develops and recommends pricing strategy to grow market share and revenue. Monitors competitor products, sales and marketing activities, Monitors client demand and feedback to suggest new programs and improvements to current courses. An out of the box thinker, managed a strong and consistent Human Resource experience across the organization which focuses on talent acquisition, learning and development, employee engagement, compensation and benefits, talent management and manpower planning of the department. An effective communicator with & interpersonal skill.. Self-starter, flexible, organized and able to work independently ensuring targets are met on time, Ability to develop and grow lead base and customer accounts. Proven track record of developing and implementing strategies to build and manage HR policies across the organization at different Levels.

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  Middlesex University London-India Office

  • Chennai Area, India

  • Sr.Manager

    • Feb 2003 - Jul 2009
    • Chennai Area, India

    Achieved the target and there by profit grew over 70% Managed branch operations of the Chennai, Hyderabad, Kochi and Colombo Offices, entrusted with training development of my staff in Southasia countries. Developed the Website for University –www.mdx.ac.uk and mdxsouthasia.com. Managed the day to day sales and operation activities, working on India & UK times. Liaised with the Corporate houses, British Council, etc, to source students. Guidance on visa documentations and procedures for student’s and other visa’s. Analysing marketing trends and competitors activities for better marketing strategies. Work on assigned budget & allocate budget based MIS report for other offices. Oversee implementation of HR, recruitment of manpower on time as per business plan, appointment of new staff, performance review and appraisals, training and development

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  Apex Technologies (Ritika InfoTech)

  • Chennai Area, India

  • Manager

    • Sep 1999 - Jan 2003
    • Chennai Area, India

    Manpower planning and handling recruitment of staff at various levels with resource management, performance management and Training management. Dealing with matters of Job description, Discipline, Grievance, and Dismissal. Recommending New HR Policies and Procedure to improve the efficiency. Monitoring & Evaluation of employee’s performance and maintain personnel file. Scheduling & executing annual trainings, evaluating training programs. Ascertain the training needs and standard through constant monitoring and feedback. Assist in market mapping & segmentation to identify new customer groups and forecasting sales targets and executing them in a given time frame.

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  Orion E commerce

  • Chennai Area, India

  • Senior Executive

    • Dec 1997 - Aug 1999
    • Chennai Area, India

    Recommending New HR Policies and Procedure to improve the efficiency. Monitoring & Evaluation of employee’s performance and maintain personnel file. Scheduling & executing annual trainings, evaluating training programs. Ascertain the training needs and standard through constant monitoring and feedback. Assist in market mapping & segmentation to identify new customer groups and forecasting

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  Maclellan India (DIV Haden Jost Ind Ltd)

  • Chennai Area, India

  • Admin&HR Executive -

    • Aug 1996 - Oct 1997
    • Chennai Area, India

    Manpower planning and handling recruitment of staff at various levels with resource management, performance management and Training management. Dealing with matters of Job description, Discipline, Grievance, and Dismissal. Recommending New HR Policies and Procedure to improve the efficiency. Monitoring & Evaluation of employee’s performance and maintain personnel file.

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  IT -Technology Company (confidential)

  • Chennai,India

  • Human Resources, Administration and Accounts

    • 1960 - 1960
    • Chennai,India

    Human Resource ,Administration and Accounts.