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Ralph Ward
Flight Service Manager at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Air New Zealand</span>
Ralph Ward is a seasoned Flight Service Manager with 44 years of experience in managing cabin service, team building, and customer support, holding a BA in Cabin Crew Management from Massey University.
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Location
Auckland, Auckland, New Zealand, NZ
Skills
- Customer Service
- Customer Support
- Catering
- Computer Programming
- Construction
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Bio
Generated by
Topline AI
Ralph Ward is a seasoned professional with extensive experience in managing cabin service and crew during flights and layovers.
He has held the position of Flight Service Manager at Air New Zealand since 1979, overseeing a small team of direct report cabin crew and addressing inflight issues and customer complaints.
Ralph holds a Bachelor of Arts degree in Cabin Crew Management from Massey University and has completed his education at Bloomfield Secondary School in London.
Experience
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Flight Service Manager
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Oct 1979 - Present
Manage Cabin Service and Cabin Crew during flight and layover. Manager a small team of Direct Report Cabin Crew. Deal with ALL inflight issues relating to the safe operation of the aircraft and address all customer compliants relating to my flights.
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Education
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1961 - 1966Bloomfield Secondary School, Woolwich, London
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Massey University
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Airlines and Aviation”
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