Experience

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  Nationwide Insurance

  • Worcester, Massachusetts

  • Claims Associate / Technical Clerk

    • Jul 2006 - Present
    • Worcester, Massachusetts

    I am part of Harleysville Insurance in alliance with Nationwide.I focus on the true agenda of the company.I am the person behind the scenes which helps everyone do their jobto the best of their ability.* Saved over $350k worth of errors within my time span by finding errors within the current system.* Streamlined procedures to make everyday tasks more efficient and cost effective.* Solved many difficult Claims recovery issues/processes, including: Lit., GL, Property, Auto & WC.* On a day-to-day basis, I deal with technical issues IE: Surveillance applications and/or any Medical technical relationships, which deal with claims which can not be handled by other structured procedures.* Personally helped in IT progression with a multitude of employees with upgrades to a new operating system and program introductions.*Customer Service representative with high pre-adjuster commercial and personal lines quality.

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  Polaroid

  • New Bedford, MA

  • Lead Manufacturing Tech. (Color Products)

    • Jan 1995 - Jan 2003
    • New Bedford, MA

    I lead a small team (5 people) on the secondary shift, which dealt with the finishing aspects ofcolor film. Not only was the team able to exceed goal expectations,but with vigorous work we were able to offer a product of superiorquality and always within the deadline.Only in-house qualified person to adjust a laser system which scanned the film for quality consistency.Forklift certified

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  None

  • Worcester, MA

  • PC Repair

    • Jan 1900 - Jan 1901
    • Worcester, MA

    Hobby / Independant I generally deal with any type of operating system or programs.I am a quick study of all programs.Having a background in multiple types of code (6 languages) it allows me to visualize many possible problems.Hardware is becoming my specialty and I have experience on laptops as well..(Dell, HP and some Apple)