Experience

• 

  Avani Hotels and Resorts

  • Maldives

  • Welfare Executive

    • Jun 2023 - Present
    • Maldives

• 

  Velaa Private Island, Maldives

  • Maldives

  • Welfare Manager

    • Feb 2022 - Feb 2023
    • Maldives

• 

  Hurawalhi Island Resort

  • Lhaviyani, Maldives

  • Welfare Supervisor

    • Jun 2021 - Feb 2022
    • Lhaviyani, Maldives

• 

  Shangri-La Group

  • Maldives

  • Service Manager- Housing

    • Jul 2015 - Aug 2020
    • Maldives

     Managing 550 colleagues in the colleague residence. Ensuring that the colleague residence maintains Maldivian Law, A-rating cleanliness standards. Maintaining approved budget and labor costs. Effectively manage expenses and control of assets. Conducts quarterly room checks and asset inventory. Responsible for maintaining all equipment provided to Colleagues (personal areas & public areas). Effectively managed the allocation of all new arrivals from Department Heads to colleague level. Maintaining a combination of 7 apartments /200 rooms and villas throughout for Executive Committee and Department Head members and their families. Communicate, administer and enforce policies and procedures outlined by Accommodation Procedure and Residential Lease agreements. Ensures adherence to Maldivian Municipality and Civil Defence requirements to ensure health and safety  Adhere to all environmental practices and implement creative ideas for new initiatives Organizing all colleague functions in the colleague residence Maintaining and increasing the EES (Employee Engagement Survey) to a 90 percentile approval rating Create, administer, summarize and set goals or Accommodation Colleague’s Opinion Survey Supplement Liaise with Human Resources, Maintenance and Security, maintaining good rapport and a continued high level of communication, to ensure support and assistance is obtained as required. Be creative in seeking solutions to a myriad of problems and concerns that may arise on a daily basis from residents. Many resident concerns may be of a very personal nature and a comfort level in dealing with such situations is imperative. Coach Accommodation Colleagues and ensure the necessary training is provided, as required by the department core standards

• 

  McKinsey & Company

  • Facilities Manager

    • 2010 - Jun 2015

    McKinsey Knowledge Centre India Pvt Ltd., at Gurgaon- India Senior Facility Executive reporting to Senior Manager.Responsible for handling Facilities of the building like Housekeeping, F&B, Security, E&M, Mail room and Transport/Logistics operations.Job responsibilities with McKinsey: Managing day to day activities of the entire staff of the viz. administrative and Secretarial work,attendance,salary, staff,help desk,operators,drivers,security, fleet and transport operations personnel,gardener,maintenance people etc.Assisting the office people, subordinates in administrative routineaccounting work, inventory control, store keeping Ensuring optimum and effective utilisation of funds in providing congenial work environment and basic amenities in the organisation. Housekeeping, Operations, planning, Budgeting, MaintenanceSecurity & Housekeeping staff Management, training, briefing and manpower planning. Coordinating with different departments (viz. Engineering & Maintenance, Purchase, fire, safety and security and F&B services etc.)Efficiently manage outsourced partners and track their performance as per their set SLA. Review/revise SLA's as and when required.Making and maintainingaccurateMIS reports, Inventory of the Housekeeping items, Executive consumables and Recroom and stationery consumables items.Mail room handling (Internal and outgoing couriers and Registered Ads) and maintaining the records.Preparation of accurate MIS reports and timely submission to the manager and SPOC.Check all the Security registers and records on regular basis and ensure the operation going smoothly.Check all the Fire alarm systems and PA system on weekly basis with DG Supervisor.

• 

  Management Development Institute

  • Hostel Manager

    • Nov 2005 - Oct 2010

     Staff Management, training, briefing and manpower planning. Supervision of Offices, Public area, Lounge, Outer area and Horticulture services. Handling of vendors for all the services (viz. housekeeping, horticulture, glass façade cleaning, pest control, washing and cleaning of linen, uniform upholstery etc.)  Coordinating with different departments (engineering, fire, safety and security, procurement and F&B services etc.) Maintaining Job Movements like Cleaning Schedules, Staff Duty Roaster, and Staff allocation, logbook, maintaining the checklists, Linen book, Attendants etc. Making MIS report, Inventory of the linen and Housekeeping store. Vendors files maintaining and bill verification. Supervision of the Board room and meeting rooms. Making snag list and reporting the same to building management / engineering staff and keeping a follow up on the same.  Assuring the highest standards of hygiene / cleanliness including infection prevention. Coordinating for the sourcing of chemicals & other cleaning agents, guiding the team

• 

  Iffco FMDI

  • Hostel in charge

    • Mar 2003 - Nov 2005