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Bio

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Raja Hamza is a seasoned professional with extensive experience in telecommunications, project management, and team leadership. He has worked with various companies, including Switch Communications, eSadka, Buggz, INNEXIV (Private) LIMITED, INPRO Pakistan (Private) Limited, and Telecom Foundation. Raja holds a Master of Science degree in Telecommunication Engineering Management and a Bachelor of Science degree in Telecommunications Engineering. He is certified in Agile Project Management, PMP, Business Analysis, Six Sigma, and Financial Modeling.

Credentials

  • Lead Agile Projects Strategically with PMI-ACP Training
    AUC - Partner in Transformation
    Mar, 2023
    - Apr, 2026
  • Lead Projects Strategically With PMP® Exam Preparation
    AUC - Partner in Transformation
    Dec, 2022
    - Apr, 2026
  • Business Analysis for Project Managers
    LinkedIn
    Apr, 2022
    - Apr, 2026
  • Six Sigma White Belt Certification
    The Council for Six Sigma Certification (CSSC)
    Dec, 2021
    - Apr, 2026
  • Certified Financial Modeler
    The Institute of Financial Accountants
    Mar, 2021
    - Apr, 2026
  • Managing Project Stakeholders
    LinkedIn
    Feb, 2021
    - Apr, 2026
  • Learning Microsoft Project
    LinkedIn
    May, 2020
    - Apr, 2026
  • PMP® Certification Training Course
    OPERATIONS360
    May, 2018
    - Apr, 2026

Experience

    • Pakistan
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Head Program Management Office
      • Dec 2021 - Present

    • Senior Project Manager
      • Nov 2020 - Nov 2021

  • eSadka
    • Islāmābād, Pakistan
    • Co-Founder
      • Jan 2019 - Present
      • Islāmābād, Pakistan

      eSadka is a digital e-commerce platform in AgriTech domain for livestock value chain, based on Website & Mobile applications with an integrated international payment gateway, which allows us to offer seamless and secure online booking services.

  • Buggz
    • Islāmābād, Pakistan
    • Co-Founder
      • Jan 2011 - Present
      • Islāmābād, Pakistan

      Buggz is a team of software developers, aimed to build and deliver mobile applications, eCommerce platforms, and Web Solutions to its customers.

    • Pakistan
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Project Manager
      • May 2016 - Oct 2020

      • Successfully delivered E2E projects on M2M/IoT Platforms on turnkey basis, with leading MNOs and TowerCOs worth $9.5Million, within the project constraints• Successfully delivered telecom services projects worth $5Million, including; 2V/48V Li-ion batteries swap, Sorotech inverter module rectification, and CME works• Successfully secured O&M Support Services contract worth $2.5Million, for 3 years with Jazz • Established the E-NOC for REMS and ROVAC• Conducted research at client's EU teams, to derive and formulate user stories and feedback for the development of IoT platform as well as new products keeping in view the ESCO and Tower Sharing models• Developing and implementing data-driven optimisations for product features and Supply-Chain, IT, RnR SOPs including SLAs• Engaging and managing top level internal and external stakeholders• Formulating and ensuring the overall projects plan, deliverable, milestones and budgets• Conducting workshops and training of client's teams as well as the newly hired and existing internal teams for their abilities, skills and knowledge enhancement• Managing vendors and subcontractors for timely deliveries ensuring the Supply-Chain

    • Assistant Project Manager
      • Nov 2013 - Apr 2016

      - Coordination with customers for project status, planning, Daily Progress Reporting, issues escalation, follow-ups and their resolutions;- Managing the subcontractors/vendors;- Responding the customer’s queries with solutions and/or updates;- Managing time-to-time project status meetings with customers, subcontractors and internally;- Chalking out the project plans and ensuring the plan execution on daily basis in coordination with customer;- Projecting the supply chain & resource requirement to meet the project timelines;- Executing remote/on-site ATP with customers and managing the regional resources;- Managing & conducting the on-site product trainings/demonstrations;- Preparing the proposals for the existent & potential customers;- Authentication and verification of the invoices from vendors & subcontractor;- Escalating the issues towards project execution/delivery to the management and/or customer;- Supply Chain management- Teams building

    • Key Account Manager & Network Analyst Engineer
      • Nov 2012 - Oct 2013

      - Performing critical network analysis by examining various network health reports;- Formulating the conditions to implement on application/server end for calibration based upon analytics;- Performing the forensics on System & Network to pinpoint the issues and get the resolution;- Coordinating with the customers on the front-end to share daily updates and escalation of issues for their earliest resolution and seeking follow-ups;- Conducting trainings and workshops to ensure existing and potential customer satisfaction;- Escalating the issues and ensuring project records are maintained;- Ensuring the sites acceptances and HOTO;- Bringing in place several processes to ensure smooth operations and FLM;- Standardizing the SIMs packages and provisioning parameters to avoid frequent network downtime;- Coordinating with the NOSS teams to ensure swift HO of Servers and operations;- Ensuring the trial and demo system deployment with the potential customer and providing them the live feed with trainings

    • NOC Engineer
      • Oct 2012 - Oct 2012

      - Supervising the field operation teams on Rollout and Rectification activities (installation, commissioning, testing and integration) of RMS ensuring site stability and data accuracy;- Providing technical support to the internal/customer’s FOPs teams;- Network monitoring via INNEXIV-ROVAC (Remote Operation Visibility and Control);

    • Application Engineer (Freelance Consultant)
      • Aug 2011 - Sep 2012
      • Islamabad

      - Technical support for Sales and after Sales services;- LV Switch-gear & Control-gear components used for electrical distribution, protection, control, measuring and automation in residential, commercial and industrial sectors;- UPS Systems and Automatic Voltage Regulators;

  • Telecom Foundation
    • Islamabad, Pakistan
    • Trainer and Visiting Faculty
      • Sep 2011 - Jun 2012
      • Islamabad, Pakistan

      - Training of soft-skills to the college and outward candidates;- Initiated short courses (including computer HW, MS Office, MATLAB, Mobile and Wireless communication, GSM Architecture);- Lectures at TFITM for DAE on Telecom, Electrical and Electronic courses;- Overseeing the Network and Administration cell at TF(HQ);- Proposed new projects for revenue generation with NAVTTC sponsorship;

Education

  • 2018 - 2022
    University of Engineering & Technology Peshawar
    Master of Science - MSc, Telecommunication Engineering Management
  • 2007 - 2011
    National University of Computer and Emerging Sciences
    Bachelor of Science - BS, Telecommunications Engineering

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Industry Focus. “IT Services and IT Consulting”

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