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Experience

  • Premium Food Company Ltd.
    • Jeddah, Makkah, Saudi Arabia
    • Unit Manager / Front of House Manager
      • Nov 2023 - Present
      • Jeddah, Makkah, Saudi Arabia

  • Palammal Travels Private Limited
    • Mumbai, Maharashtra, India
    • Managing Director & Hospitality Consultant
      • Feb 2021 - Present
      • Mumbai, Maharashtra, India

      Managing overall recruitments for Overseas clients and also providing Hospitality Consultancy for Restaurant Projects & Operations.

    • Saudi Arabia
    • Food and Beverage Services
    • 700 & Above Employee
    • Restaurant General Manager
      • Jun 2015 - Sep 2020

      Managed one of the high volume Restaurant operation and achieved business goals with good team management and focused and maintained the best hospitality standards. Focused on continuous staff training and development to ensure policies and procedures are followed.

    • Sr. Asst. Restaurant Manager
      • Jan 2010 - May 2015

      Managed overall Food and Beverage Fuddruckersoperations and the customer relations achieved the bestsales revenue targets throughout the year.Responsibility includes:• In-house Guest service operation.• Customer Satisfaction and Services.• Preparing Monthly Inventory Reports.• Preparing Monthly P & L Reports.• In-House Sales Promotions.• Hospitality Standards Training.• SIT & MIT Development Program.• Office Administration.

    • Restaurant Operations Manager
      • Mar 2008 - Jan 2010

      Managed Restaurant opening project, Restaurant Operations, Implemented SOP, Policies & Procedures and Trained Restaurant manager and crew for the business growth and customer satisfaction.

    • Overseas Recruiting Manager
      • Jan 2008 - Jan 2010

      Managed overall recruitment operations and recruited qualified candidates from Asian countries and GCC for Hospitality business.

    • Saudi Arabia
    • Food and Beverage Services
    • 700 & Above Employee
    • Sr. Asst.Restaurant Manager ( FOH & BOH )
      • Jan 2004 - Dec 2007

      Managed overall Food and Beverage Fuddruckers operations and the customer relations achieved the best sales revenue targets throughout the year.

    • Assistant Restaurant Manager
      • Dec 2001 - Jan 2004

      Managed overall Fuddruckers Guest Service and Floor Management, Provided maximum customer satisfaction and effective Management of Operations and supporting services by sustaining growth and quality while driving profitability.

    • Restaurant Supervisor / FOH Certified Trainer / Guest Service Crew
      • Jul 1995 - Dec 2001

      Started my career in Arabian Food Supplies, Saudi Arabia and promoted to three different positions in six years period.

  • Juhu Hotel Mumbai Resort
    • Mumbai Area, India
    • F & B ( FOH Guest Service )
      • Oct 1993 - Sep 1994
      • Mumbai Area, India

      Worked as a F & B crew.

    • F & B ( FOH Guest Service )
      • Aug 1992 - Sep 1993
      • Mumbai

      Worked as a F & B crew in Oberoi Flight services Bombay taking care of VIP lounge guest services.

  • The Leela Palaces, Hotels and Resorts
    • Mumbai, Maharashtra, India
    • F & B ( Restaurant & Banqueting )
      • Jul 1989 - Jul 1992
      • Mumbai, Maharashtra, India

      Worked as a F & B crew in one of the leading 7 star Hotel Leela Kempinski Bombay (Lufthansa groups of Hotel) taking care of big banqueting events, Board room services, Conference meetings and exclusive events and parties.

Education

  • 2003 - 2005
    University of Mumbai
    Master of Business Administration - MBA, Hotel, Motel, and Restaurant Management
  • 1991 - 1992
    Ismail Yusuf College - India
    Bachelor of Arts (B.A.), General Studies

Suggested Services

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Industry Focus. “Restaurants”

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