Experience

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  QBurst

  • Bengaluru, Karnataka, India

  • Senior Manager - Corporate Communications

    • Jun 2013 - Present
    • Bengaluru, Karnataka, India

    - Working in an agile development environment in coordination with various teams including development, QA, UXD, and product management, for product changes and documentation updates.- Create technical documentation such as User Guides, Architectural & Technical Specifications, Installation Guides, API Documents, and Security Documents; write for varied audience including developers, stakeholders, and end users.- Develop and maintain style guides, marketing collateral, and user experience guide with technical writing team to ensure unified terminology throughout our platform and documentation.- Complete technical documentation for the company’s Cloud ERP System- Collaborate daily with cross-functional teams including software engineers, quality assurance engineers, product managers, product designers, marketing, training, technical account managers, and customer support.- Review and edit technical documents for adherence to quality standards- Collate technical information, fact-checking, and analysis of information

• 

  i-miRa Knowledge Solutions

  • Trivandrum

  • Communications/Operations Manager

    • Nov 2012 - Jun 2013
    • Trivandrum

    1 Principal reviewer of content developed and delegation of day-to-day tasks2 Responsible for quality control and implementing quality checks3 Business development and sourcing new clients4 Managing employee productivity and ensuring smooth operations

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  Andaman and Nicobar Islands Integrated Development Corporation Ltd (ANIIDCO)

  • Port Blair, Andamans

  • Deputy Manager/Public Information Officer

    • Jun 2006 - Apr 2012
    • Port Blair, Andamans

    1 All administrative matters including purchase and maintenance of office equipment2 Designated Public Information Officer for the corporation3 Held additional charge of Manager (Personnel & Admin)

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  Mahatma Gandhi International School

  • Port Blair Area, India

  • Administrative Secretary

    • Dec 2004 - 2005
    • Port Blair Area, India

    1 Managed all PR activities, correspondence, and inter-departmental communication2 Overseeing admissions, fee collection, CBSE & IB affiliation, staff personal files, etc.

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  Accentia Technologies Pvt. Ltd.

  • Special Grade Proofer & Manager

    • Mar 2000 - Oct 2003

    1 Editing and proofreading of transcripted files; ensuring quality, error-free output2 Team management and on-the-job staff training

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  M-Squared Computer Solutions

  • Editor

    • Mar 1998 - May 1999

    Proofreading and Quality Management