Bio
Credentials
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CANADA TOUR SPECEALIST
Canada TourismAug, 2016- Apr, 2026 -
ISO 9001:2008 Quality Managment
DNV ConsultingApr, 2010- Apr, 2026
Experience
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Operations & P.R. Manager
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Mar 2014 - Present
Contracting with oversees vendors.Cost evaluation of packages.Visa/Ancillary services for groups/corporate.Maintaining good relations with respective Tourism Boards and Embassies.Legislation & complaint management.
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Merino Group
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Bahadurgarh Haryana
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Customer Redressal Manager
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Dec 2009 - Feb 2014
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Bahadurgarh Haryana
Customer complaints.Quality Assurance.Travel Management.CRM Operations.People Management
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ICICI Prudential Life Insurance Company Limited
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New Delhi Area, India
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Unit Manager
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Jan 2007 - Oct 2009
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New Delhi Area, India
Selling Life insurances and other financial services plan.Planning and maintaining the team of advisorsCoordinating with the team of advisors and generating business through themLeading, mentoring & monitoring the performance of team members to ensure efficiency in process operations and meeting of individual or team targets
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Caretel Infotech Ltd
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New Delhi Area, India
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Team Leader Collection Operations
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May 2005 - Oct 2007
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New Delhi Area, India
6th Bucket collection For ICICI ,CITI & Barclays Bank, 3rd Party recovery& collection of Personal,Home and Vehicle Loan.
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Education
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2014 - 2016Karnataka State Open University
Postgraduation in Operation Managment, Operations Management and Supervision -
2014 - 2016Karnataka State Open University
Post Graduate in Operation Managment, Business Administration, Management and Operations -
2003 - 2006Delhi University
Bachelor’s Degree, Arts and humanities
Suggested Services
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References
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