Experience

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  Amyal AlAtta

  • Jeddah, Makkah, Saudi Arabia

  • Group IT Head / General Manager

    • Feb 2019 - Present
    • Jeddah, Makkah, Saudi Arabia

    🔷 Established the company from inception, overseeing the recruitment and onboarding of team members, designing and implementing departmental structures, and establishing efficient business processes with constant monitoring for improvement. 🔷 As the leader, responsible for defining vision, strategies, & planning to build and manage the new company. 🔷 Act as key decision-maker in both technology & business operations, collaborating closely with the business owner to ensure the current & future success of the company (strategic planning programs, alignment between business goals and IT strategies) 🔷 Manages IT budgets for various lines of business, including property, facilities management, and retail segments, ensuring optimal utilization of resources. Create workflow plans, define objectives & success indicators, and lead process improvements. 🔷 Utilizes IoT solutions to enhance facility management & improve client experience & operational efficiency 🔷 Develop & implement innovative solutions, including the Digital Water Meter System (KNX) and Digital Electric Meter solution (KNX), which not only increase company savings but also promote sustainability and environmental consciousness. 🔷 Led the Executive & IT Steering Committees, taking on the roles of group CIO/CTO, reporting to the Group CEO 🔷 Ensures organization's IT infrastructure's security, reliability, and scalability to support future business expansion. 🔷 Leads technology innovations, & digital transformation programs, to optimize business processes & achieve strategic objectives 🔷 Developed & implemented an IT strategy that transformed the IT department into a business enabler and key driver of digital transformation. 🔷 Managed ITOPS & DEVOPS teams, owning full deployment cycle & automation across R&D & Production environment 🔷 Planned & assisted in smooth relocation of an entire data center, which included over 100 servers and more than 700 TB data, with minimal downtime

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  Masahat Al Holol

  • Jeddah Governorate, Saudi Arabia

  • Director of Information Technology & Business Development

    • Feb 2016 - Feb 2019
    • Jeddah Governorate, Saudi Arabia

    Director of IT | Director of Business Development🔶 Introduced new business verticals in both IT and non-IT business offerings which resulted in increasing the clientele by 400% 🔶 With expertise in incident management, achieved a KPI of maintaining an average resolution time of less than 2 hours for high priority incidents. Through efficient incident prioritization, prompt escalation, and technical expertise, ensured that critical incidents were addressed promptly, minimizing downtime and reducing the impact on business operations. By continuously monitoring and optimizing the incident management process, investing in advanced tools and technologies, and providing regular training and development opportunities to the team, successfully achieved this KPI, ensuring high levels of user satisfaction and uninterrupted business processes 🔶 Conducted process improvement, gap analysis, and documentation, including PeopleSoft integration and customized inventory system, to achieve optimal future state for business operations 🔶 Implemented the ERP, maintained DB servers, RDS application servers design and setup - Upgraded the servers and DC architecture integration, 🔶 Implemented ISO/IEC 27001 security standards, and continually improved the information security management system - Delivered key IT landscape enhancements involving green field data centre builds, servers, desktops, SaaS and educational systems.

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  Arabian Bemco Contracting Co

  • Jeddah

  • Team Lead - IT | Head of IT Infrastructure

    • Jul 2008 - Feb 2016
    • Jeddah

    Team Lead - IT | Head of IT Infrastructure | Infrastructure Architect Key Achievements:💠 Led the most efficient team in IT for implementing and managing highly complex scenarios.💠 Ensured the Quality of Service is provided in all the phases of (Evaluation, Designing, Procuring, Implementing, etc.) the projects. 💠 Handled effectively all the risks and pressure involved in Business critical project migrations aswell implementations. 💠 Shouldered the responsibility for HO Fully equipped Data Center migration with the least possible downtime without any data loss. 💠 Kept our team always motivated and always demonstrated the power of Synergy.💠 Laid down the complete foundation required for highly efficient Disaster Recovery facilities with Virtualization, Migrating from old SAN infrastructure to updated model of EMC SAN💠 Had the migration from MS Exchange environment to Linux Mail Servers which was with the distributed architecture, which offered high level of flexibility, security and performance.

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  Xinode Solutions

  • Sudan and India

  • Solutions Architect

    • Mar 2005 - Jun 2008
    • Sudan and India

    Chief Solutions Architect | Chief Technologist | Senior Solution ArchitectXinode Solutions is a total IT Solution providers specialized in the enterprise wide solutions. Being the technical head of the company my primary responsibility is to make sure that the each client’s entire requirements and problems are fulfilled and served by our professionals on time. I am the sole responsible person to handle any escalated issues with respect to our solutions from our senior professionals. Other major responsibilities include identifying new viable projects, initiating and managing projects, handling escalated technical issues with minimum response time, ensuring that the entire team is constantly updated technically. Also I would have to give technical presentations and demonstrations for premier clients.Few Achievements:❇ Implemented a Sun Solaris Cluster with dual nodes connected to a shared Sun storage system, with RSF-1 Clustering solution.❇ Implemented HP HPC Linux Cluster with 62 nodes❇ Led the team in doing an HA project for the entire Exchange mail infrastructure with EMC SAN implementation and online disaster recovery with multiple sites and clustering the Linux SMTP gateway and other related services.❇ Implemented the Vehicle Security Solution.❇ Introduced Document Management System.❇ Launched Microsoft Windows Active Directory Infrastructure.❇ Initiated Call Center ❇ Made all the technical professionals in our company internationally certified in various technologies.

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  Linux Point

  • Calicut Area, India

  • Chief Technologist

    • Mar 2003 - Feb 2005
    • Calicut Area, India

    Chief Technologist | Chief Information TechnologyDescription:Responsible for the technical competency of the company [a company involved in research aimed at developing new solutions for Linux that are robust and cost effective. The term “solutions” refer to more of technology applications like Kiosk, Thin clients, Mail servers, web/file servers, security solutions, cluster solutions etc.Other interests include technical support on implementation as well as trouble shooting issues and consultancy in Linux and providing corporate level training for both end users and administrators] and strategic advantage thereof. Other major responsibilities include, identifying new viable projects, initiating and managing projects, handling escalated technical issues with minimum response time, ensuring that the entire team is constantly updated technically. Few Achievements:♾ Developed a new distribution of Linux called LP Linux (modified version of RHL 8.0). ♾ Designed, Implemented and Maintained more than 15 large Networks based on Linux / Unix / Solaris / AIX / BSD and Windows.♾ Created and Implemented "Information Kiosk" solution.♾ Created, Implemented and Managed top level security systems based on Linux.♾ Created and Implemented "Thin Client Solutions". ♾ Developed a Full Fledged Mailing Solution. ♾ Conducted many Linux awareness program through out our state.

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  Dhishna Technologies Pvt. Ltd., India

  • Calicut Area, India

  • System Administrator

    • Jan 2000 - Mar 2003
    • Calicut Area, India

    System Administrator | Linux AdministratorGreat Environment! Truly Inspiring... My Career was really shaped from this floor...