Experience

• 

  Yojak

  • Bengaluru, Karnataka, India

  • Head Of Sales Operations

    • Jul 2021 - Jul 2022
    • Bengaluru, Karnataka, India

    As the Head of Sales Operations for our Wholesale Building Materials division, lead strategic sales initiatives to drive revenue growth. Handled 3PL.Oversee the day-to-day operations of the sales team, ensuring efficiency and effectiveness. Collaborate with key partners, including suppliers and distributors, to strengthen the wholesale building materials supply chain and enhance overall business performance.Implement robust sales forecasting and reporting mechanisms.Utilize data-driven insights to make informed decisions and continuously improve sales operations. Generate regular reports for senior management, providing visibility into sales performance and key metrics.Streamline processes, monitor key performance indicators.Develop and refine sales strategies based on market trends, customer feedback, and competitive intelligence to maintain a competitive edge.Proven experience in sales operations management.In-depth knowledge of the building materials market, including understanding customer needs and industry trends.Proficiency in CRM systems and other sales-related technologies.Analyze market trends, customer behavior, and competitor activities to identify opportunities for business development.Lead cross-functional teams to streamline communication and collaboration between sales, marketing, and other relevant departments.

• 

  Yumzy -The Food Delivery App

  • Bengaluru, Karnataka, India

  • City Head at Yumzy

    • Feb 2020 - Jun 2021
    • Bengaluru, Karnataka, India

    Dynamic and results-driven professional with a successful track record as a City Head in the restaurant industry. Proven expertise in steering Sales, Operations, Marketing, Profit and Loss (P&L) management, and driving Revenue Growth through effective onboarding strategies. A strategic leader with a keen understanding of the intricacies of the restaurant business.Crafted and executed local marketing strategies that significantly increased brand awareness and customer acquisition.Successfully launched targeted marketing campaigns, resulting in a notable uptick in customer engagement and loyalty.Effectively managed the Profit and Loss (P&L) for the assigned city, implementing cost-saving measures without compromising service quality.Conducted in-depth financial analyses, identified areas for improvement, and implemented strategies that positively impacted the bottom line.Spearheaded initiatives to drive revenue growth, including the introduction of upselling programs and the establishment of strategic partnerships.Leadership and Team ManagementSales Strategy and ExecutionUtilized Zoho CRM to enhance lead generation, automate workflows, and improve overall sales and customer service processes.Extensive experience working with various CRM tools, ensuring seamless integration with existing systems and processes.Leveraged CRM tools to centralize customer data, enabling data-driven decision-making and fostering a customer-centric approach.Successfully deployed and managed Restaurant POS systems to enhance order processing, streamline transactions, and improve overall operational efficiency.Implemented POS solutions that integrated seamlessly with kitchen management systems, inventory control, and payment processing.Spearheaded the implementation and management of a modern POS system, reducing order processing time by 15% and minimizing errors.Oversaw the integration of POS with inventory management, optimizing stock levels and reducing instances of stockouts.

• 

  Uber

  • Bengaluru, Karnataka, India

  • Sales Team Lead

    • Dec 2017 - Jan 2020
    • Bengaluru, Karnataka, India

    Results-driven and customer-focused Sales Team Lead with a successful track record in spearheading Restaurants Onboarding initiatives. Proven expertise in leading high-performance sales teams, establishing and nurturing relationships with key stakeholders in the restaurant industry, and driving revenue growth through effective onboarding strategies. A strategic thinker with a passion for achieving targets, enhancing customer satisfaction, and contributing to overall business success.Led a dynamic sales team, achieving a consistently high level of performance and exceeding quarterly onboarding targets.Fostered a collaborative and motivated team culture, resulting in increased productivity and employee satisfaction.Developed and implemented strategies for identifying and onboarding new restaurants, expanding the company's footprint in the local market.Established and maintained strong relationships with restaurant partners, ensuring a seamless onboarding experience.Formulated and executed effective sales strategies, resulting in a X% increase in revenue from restaurant partnerships.Conducted market research to identify trends and opportunities, contributing to the development of targeted sales approaches.Collaborated with cross-functional teams to streamline onboarding processes, ensuring efficient communication and coordination.Worked closely with marketing teams to align on promotional strategies that enhanced the onboarding of new restaurant partners.Led a team of 4 sales representatives, achieving an average monthly onboarding rate of 200+ new restaurants.Developed and implemented training programs to enhance the sales team's knowledge of restaurant industry trends and effective onboarding techniques.

• 

  Runnr (Zomato)

  • Bengaluru Area, India

  • Business Development Manager

    • Jul 2015 - Nov 2017
    • Bengaluru Area, India

    Dedicated and results-oriented professional with a successful track record in business development, specializing in Restaurant Onboarding, Payment Collection, and Account Management. Proven ability to drive revenue growth through strategic partnerships, efficient payment collection processes, and proactive account management. Recognized for exceptional performance, leading to promotion to the role of Assistant Business Manager.Spearheaded the successful onboarding of numerous restaurants, expanding the company's market presence and driving revenue growth.Developed and executed targeted business development strategies, resulting in a 20% increase in the restaurant partner network.Implemented streamlined payment collection processes, reducing outstanding payments by 50%.Established effective communication channels with clients, resolving payment-related issues promptly and maintaining positive relationships.Managed a portfolio of key accounts, ensuring high levels of satisfaction and identifying opportunities for upselling additional services.Conducted regular check-ins with clients, gathering feedback to enhance service offerings and address any concerns.Demonstrated outstanding performance and leadership qualities, leading to a promotion to Assistant Business Manager.Played a pivotal role in developing and implementing business strategies, contributing to the overall growth and success of the organization.Collaborate with senior management in developing and executing business strategies to achieve organizational goals.Continuously analyze market trends and competitor activities, making strategic recommendations to enhance the company's position.Managed the end-to-end payment collection process, reducing outstanding payments and improving cash flow.Developed strong relationships with restaurant partners, resulting in increased customer retention and satisfaction.

• 

  GoGreen BOV

  • bangalore

  • Business Development

    • Jul 2014 - Sep 2014
    • bangalore

    worked as Intern in sales

• 

  Improv MS

  • Bangalore

  • Business Development

    • Dec 2013 - Jun 2014
    • Bangalore

    Worked as Intern in Sales