Bio
Experience
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Seamaster Maritime Group
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Dubai, United Arab Emirates
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Senior Information Technology Support
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Jan 2024 - Present
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Dubai, United Arab Emirates
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Infopark Middle East FZE
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Sharjah Emirate, United Arab Emirates
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Senior IT Support Engineer
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Jun 2018 - Oct 2023
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Sharjah Emirate, United Arab Emirates
I was serving as a Senior IT Support Engineer at Infopark Middle East FZE, where I oversee all aspects of IT operations and provide guidance to a high-performing team. I have a proven track record in delivering value and quality outcomes across IT services, including reducing incident resolution time through effective implementation of incident, problem, and change management processes.In my current role, I have successfully implemented a robust network infrastructure, conducted comprehensive project evaluations & developments, implemented IT policies and procedures to ensure adherence to industry best practices. I have also collaborated closely with the cybersecurity team to fortify end-point security and enforce control measures.
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Metacode
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Kochi, Kerala, India
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Web Developer
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Aug 2016 - Jul 2017
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Kochi, Kerala, India
Worked as Junior Web Developer
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Laxmiinfotek
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Kochi, India
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IT Technical Support Engineer
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Jun 2015 - Jul 2016
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Kochi, India
I have worked as IT Technical Support Engineer and my major responsibilities was configuring and maintaining Hardware, Network. I also handled software related issues.
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Education
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2011 - 2014SAN International Info School, Coimbatore
Master's degree, Computer Application -
2008 - 2011Sree Narayana Guru College, Coimbatore
Bachelor's degree, Information Technology
Suggested Services
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Industry Focus. “Maritime Transportation”
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