Bio
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Topline AI
Rafael Gutiérrez is a seasoned IT professional with 10+ years of experience in network administration, technical support, and leadership. He holds a Bachelor of Arts degree in French and Modern Languages from Beloit College and has certifications in Dell Technologies' Server and Core Client credentials. Rafael is proficient in multiple languages, including English, French, and Spanish, and has experience working with various software and hardware systems.
Credentials
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SE: Core Client Credential 2019
Dell TechnologiesJan, 2020- Apr, 2026 -
SE: Server Credential 2019
Dell TechnologiesJan, 2020- Apr, 2026
Experience
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PayComplete
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Schaumburg, Illinois, United States
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Support Center Specialist - French and Spanish
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Feb 2022 - Present
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Schaumburg, Illinois, United States
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Xamin, Inc
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Chicago, Illinois
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Technical Support Specialist
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Sep 2011 - Feb 2022
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Chicago, Illinois
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Technical Support Specialist
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Jan 2010 - Aug 2010
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Network Administrator
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Jun 2001 - Dec 2008
Managed and maintained a PC and Macintosh network with 65 users. Troubleshot issues related to hardware, software and users.
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Production Manager
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Jan 1993 - Jun 2001
Transitioned printing of a 4-color monthly magazine to electronic format. Oversaw all aspects of magazine production.
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French Teacher
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Dec 1984 - Jun 1986
Taught 6th, 7th and 8th grade French.
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Education
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Beloit College
Bachelor of Arts - BA, French and Modern Languages -
Université Rennes 2
French Language and Literature
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Computer Networking”
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