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Rafael Gomez profile image

Rafael Gomez

Virtual Office Assistant at Virtual Latinos
Intro Book
Rafael Gomez, a seasoned professional with 1 year 10 months of experience in Virtual Office Assistant, leveraging Microsoft Office, Excel, Word, and bilingual communications skills, with a background in strategic management and sales.
  • Claim this Profile
Location
Colombia, CO
Skills
  • Microsoft Office
  • Microsoft Excel
  • Microsoft Word
  • Liderazgo De Equipos
  • Ventas
  • Show all
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Bio

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Rafael Gomez is a seasoned executive with extensive experience in leadership, sales, and strategy. As a Lifecycle Program Manager for Cisco at Teleperformance, he successfully managed programs for top clients. Prior to this, he held key roles at Concentrix, Atento, and INDUSTRIA UNION C.A., where he demonstrated expertise in team leadership, process improvement, and financial management. A Licentiate in Contaduría Publica from UCAT, Rafael is a bilingual communications expert with proficiency in Microsoft Office, Excel, and Word.

Experience

  • Virtual Latinos
    • Bogotá, Distrito Capital, Colombia
    • Virtual Office Assistant
      • Sep 2022 - Present
      • Bogotá, Distrito Capital, Colombia

  • Nevvon
    • Bogotá, Distrito Capital, Colombia
    • Servicio de atención al cliente
      • 2022 - Sep 2022
      • Bogotá, Distrito Capital, Colombia

  • Teleperformance
    • Bogotá, Distrito Capital, Colombia
    • Lifecycle Program Manager
      • Oct 2020 - Dec 2021
      • Bogotá, Distrito Capital, Colombia

      Lifecycle Program Manager for Cisco account.

  • Concentrix
    • Bogotá, Distrito Capital, Colombia
    • Service Team Lead
      • Jul 2019 - Aug 2020
      • Bogotá, Distrito Capital, Colombia

  • Atento
    • Bogotá D.C., Colombia
    • Agente de atención telefónica
      • Nov 2017 - May 2019
      • Bogotá D.C., Colombia

  • INDUSTRIA UNION C.A.
    • La Concordia, San Cristóbal, Venezuela
    • Consultor
      • Mar 2014 - Jul 2015
      • La Concordia, San Cristóbal, Venezuela

      Consultor Administrativo / Contable de la empresa. El trabajo consistió en la reorganización de la empresa por expansión. Incluyó el desarrollo de nueva estructura de costos para cumplir con la normativa fiscal vigente, implementación de manuales de procesos y procedimientos y nuevo proceso contable / administrativo ajustado a NIIF.

  • TELECONEXIONES GLOBAL C.A.
    • 7ma Avenida con calle 10, Edif. Las Cristinas, San Cristóbal, Venezuela
    • Socio / Gerente
      • Dec 2002 - Dec 2013
      • 7ma Avenida con calle 10, Edif. Las Cristinas, San Cristóbal, Venezuela

      Presidente / CEO de la empresa. Centro de llamadas y Agente Autorizado de Movistar Venezuela.

  • VIAJES EL TAMA TOURS C.A.
    • Calle Quinimarí, Qta. Doña Eva, Urb Pirineos, San Cristóbal, Venezuela
    • Administrador
      • Oct 1997 - Aug 2002
      • Calle Quinimarí, Qta. Doña Eva, Urb Pirineos, San Cristóbal, Venezuela

      Administrador / Contador de la empresa. Además de la administración también estuve involucrado en el area de ventas usando los sistemas de reservaciones SABRE y GALILEO.

Education

  • 1992 - 1997
    UCAT
    Licentiate degree, Contaduría Publica

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Human Resources”

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