Experience

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  Canvas Digital

  • Karāchi, Sindh, Pakistan

  • Manager Supply Chain, Warehousing and Fulfillment Operations (Amazon, Shopify, US Market)

    • Sep 2023 - Present
    • Karāchi, Sindh, Pakistan

    Amazon FBA Management: Oversee the end-to-end process of inventory management, ensuring compliance with Amazon’s standards, optimizing listing accuracy, and managing stock levels to prevent shortages and overstock.3PL Warehousing Oversight: Coordinate with third-party logistics providers to manage warehousing operations, including receipt, storage, and dispatch of goods, ensuring timely and accurate order fulfillment.Fulfillment Operations: Develop and implement fulfillment strategies that improve order accuracy, reduce shipping times, and enhance customer satisfaction.Supply Chain Optimization: Analyze and improve supply chain processes to increase efficiency, reduce costs, and minimize delays from procurement to final delivery.Vendor Management: Establish and maintain relationships with suppliers and logistics partners, negotiating contracts and ensuring service level agreements are met.Data Analysis and Reporting: Utilize data analytics to monitor performance metrics, generate reports, and identify areas for improvement within the supply chain.

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  InovioTech Pvt Ltd

  • Karāchi, Sindh, Pakistan

  • Asst. Manager Logistics, Sourcing and Fulfillment Operations (Amazon, Shopify and Ecommerce)

    • Mar 2023 - Aug 2023
    • Karāchi, Sindh, Pakistan

    •The role involves being accountable for the management of key accounts once they are onboarded into the agency's product management and fulfillment program. This encompasses a range of tasks, including but not limited to addressing daily inquiries, conducting monthly reviews with clients, planning for stock and inventory, troubleshooting inbound issues, verifying billing accuracy, and offering suggestions for continuous improvement to clients.• Additionally, the responsibility includes efficiently overseeing inventory through the use of WMS software. The goal is to optimize the flow of products within distribution centers (DCs) and ensure precise order fulfillment processes.•Regular checks, both planned and spontaneous, are initiated on inbound, outbound, and inventory processes. Any deviations or non-compliance are reported, and appropriate preventive and corrective actions are taken.• This role involves coordination with third-party logistics service providers, such as USPS and UPS.• Daily order fulfillment activities, including order processing, picking, packing, and shipping preparation, fall under the purview of this role.• Market analysis is conducted to understand how the company's products compare with those of competitors.•The management and strategic handling of all aspects related to the Amazon account are also part of this role. This includes tasks like creating FBA shipments, managing returns, addressing charge-backs, handling A to Z claims, managing cases, and planning for inventory restocking.•The role also involves translating information flows and interface specifications into detailed mapping for WMS and CRM functionality.•Creating test scenarios, preparing test data, executing functional tests, and providing training to WMS key users are all essential components of this role.

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  ePlanet Communications Inc

  • Team Lead / Senior Executive Supply Chain

    • Dec 2014 - Feb 2023

    My role encompasses extensive responsibilities, from monitoring performance metrics to managing e-commerce strategies, all with the aim of ensuring efficient supply chain operations and client satisfaction.•Performance Metrics Oversight: I manage key performance indicators (KPIs) daily, ensuring effective handling of demand variations, order schedules, and replenishment planning.•Daily Order Analysis: I review new customer orders daily against our forecast, available stock, and inventory in transit. This assessment helps gauge our capacity to meet incoming order volumes and delivery timelines.•Consistent Fulfillment Planning: My role involves continuous strategizing and organization to consistently meet clients' order fulfillment needs, ensuring their ongoing satisfaction.•Precise Inventory Management: Utilizing Warehouse Management System (WMS) software, I optimize inventory management, enhancing distribution center flow and ensuring accurate order fulfillment.•Regular and Ad-hoc Checks: I conduct routine and spontaneous checks on inbound, outbound, and inventory processes to ensure accuracy.•Creating Operational Procedures: SOPs are developed across order fulfillment, inventory control, and shipping departments to ensure standardized, efficient processes.•Supplier Relationship Management: Sourcing packaging suppliers and nurturing relationships with them and existing suppliers ensures a consistent supply of packaging materials.•Marketplace E-commerce Lead: I manage end-to-end e-commerce product/category roles across diverse marketplaces like Amazon and Shopify in multiple regions (USA, Canada, UK, Europe, etc.).•Logistics Collaboration: Coordination with third-party logistics providers like USPS and UPS ensures streamlined order delivery and shipment tracking.•Amazon FBA Coordination: I oversee Amazon FBA shipment preparation and coordination with third-party fulfillment centers and logistics providers.

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  Ideas Private Limited

  • Karāchi, Sindh, Pakistan

  • Inventory Controller

    • Dec 2010 - Nov 2014
    • Karāchi, Sindh, Pakistan

    Prepared and maintain stock and control varianceManage and control Inventory of store, stock take Manage receiving and returning stock from ware houseManage all type of in & out slips (data entry) in Retail ProReporting to audit department Through E mail, telephone about inventory Monthly meeting with management regarding whole inventory process and submit reports to audit department